@MartinSLewis - we’ve been totally frustrated by TUI - still waiting for refund (travel date was 08/04/20), totally unable to contact by phone. Furious 😡😡😡
@bt_uk@AndyAL1987 The whole point of making games free is to prevent people gathering to watch them and then spreading #Corona. That's what you're going to be encouraging.
BT are the only TV broadcaster not to make some football games free. Apparently it's to reward "loyal subscribers".
I'll remember that come broadband renewal time when I'm told, "No, that price is just for NEW customers"....
#PremierLeague
@AndyAL1987 We’ve decided to make all 20 Premier League games we have, available exclusively to our loyal BT Sport subscribers who have remained with us through these difficult times. ^Ian
Every hour, @tuiuk gets hundreds of tweets from angry Tui customers, mostly regarding refunds.
By comparison, @TUIDeutschland gets hardly any.
Why is this? Are Tui treatying its German and UK customers differently? And if so, why?
@Hughsie28 Tui have been given a 1.8 billion euro loan. They have plenty of money. Meanwhile, some of their customers waiting for refunds can't feed their kids.
#refundpassengers
https://t.co/y3idL234JY
Amazed at the cheek of the stooges saying passengers should wait for refunds to help poor little travel companies like Tui stay in business.
1. Tui have been given a billion euro plus loan.
2. Some people desperately need that money back to feed their families.
#RefundPassengers
Won't tire of retweeting this. Tui are a disgrace. Allow customers to get their OWN money back online. Nobody can get through to you by phone. And you know it.
Dear @tuiuk,
If you were serious about issuing refunds for cancelled holidays as quickly as possible, you would have automated the process - a simple "yes, please refund me" tick box in the Manage My Booking section of your website.
Why haven't you done this? #tuirefund
Don't know what's worse. Jogger defending lockdown and splashing you with water bottle she has drunk from - and could spread covid by doing so
Or you taking "pretty shots" of Edinburgh zoo under guise of being "key worker". We know it's shut. No need for photographic proof.
BBC: We're losing viewers and listener - and licence revenue.
David Icke: Well , my conspiracy theories got me booted off Facebook and Youtube. Mind you, I've never been bigger!
BBC: Hold my beer.
#ILLUMINATI#5GCoronavirus#DavidIcke#londonrealarmy
https://t.co/DDvsWy6ZNm
Dear @tuiuk,
If you were serious about issuing refunds for cancelled holidays as quickly as possible, you would have automated the process - a simple "yes, please refund me" tick box in the Manage My Booking section of your website.
Why haven't you done this? #tuirefund
Anyone else received an email from Tui saying that the promised credit refund notes (the ones you need to claim your legally entitled actual refund) won't be sent out for another 14 days? What is the being done to hold holiday companies like @tuiuk to account? #tuirefund
Love you to death, Martin, but by amplifying the very small number of refunds made to date, you are letting holiday companies like Tui off the hook big time.
I'm deliberately retweeting positive stories about getting travel cancellation refunds today. I know many of you are facing a huge pain in the arse and worries about the money. So as it's Friday I thought a little bit of hope useful.
Anyone else noticed @tuiuk are refunding April / May departures, but not March ones?
Is this a damage-limitation exercise by Tui? Refunding customers who haven't been as badly let down in the hope of keeping their future business?
I certainly won't be booking with them again.
I'd like to thank both members of Tui's "small dedicated team answering queries" for doing their best after having been put in such a horrendous position by their bosses. You deserve better - as do Tui's customers. #tuirefund
@jojowalshy71 Hi there, we now have a small dedicated team answering queries for those who booked in store. You can call our usual number on 0203 451 2688 (9am-5.30pm Mon to Fri) and choose the option for in-store bookings. (1/2)
Wow! Thank you Admiral!
Astonishing that Admiral can refund all 4.4 million customers without any requirement to do so, but @tuiuk can't refund its customers despite a legal obligation to do so... #tui#tuirefund#CustomerExperience
We're refunding £110 million in recognition of the fact that our car and van insurance customers have been driving less to help slow the spread of #coronavirus. All our motor customers will receive a £25 refund before the end of May https://t.co/VfotX2Pjxu #StayAtHome
While Richard Branson holds out his begging bowl on Necker Island, true national treasures like Michael Barrymore are on the front-line putting in a shift.