@DeanoMoreno Hello, This is Kelly. I understand your facing service issues, and I'm here to assist you in every way I can. Please meet us in a DM so, that we can find a fix. ^KellyK
@Samara81Sam Hello, This is Kelly. I understand your facing service issues, and I'm here to assist you in every way I can. Please meet us in a DM so, that we can find a fix. ^KellyK
@shell69pls Hi there, this is Samantha. We certainly didn't want you to feel this way. Please join us in a DM to take this forward, and I will assist you with all the support you require with the concern. ^SamanthaM
@iD_Mobile_UK I don't think so when I've paid 360 for no service for a year . I use no data till I go on holiday then 5gig because I connect to that network straight away no problem!
@coachinghiper Hi there, this is Samantha. We certainly didn't want you to feel this way. Please join us in a DM to take this forward, and I will assist you with all the support you require with the concern. ^SamanthaM
@iD_Mobile_UK you do so many things wrong but when you do something right it's brilliant. For the first time in ages I have received good customer service.
@dan_infinity Hi, We're sorry to hear this. When you have a moment, please DM your full name, whatsapp number and email address so we can look into this for you.
@chic1488 Hi there, this is Samantha. We certainly didn't want you to feel this way. Please join us in a DM to take this forward, and I will assist you with all the support you require with the concern. ^SamanthaM
@richardhiggin64 Hi there, that is not the experience we want you to have. Not to worry i'm here for all the assistance you need. Please meet us in a DM for further assistance ^KevinS
@afc_lady Hi there, this is Samantha. We certainly didn't want you to feel this way. Please join us in a DM to take this forward, and I will assist you with all the support you require with the concern. ^SamanthaM
@iD_Mobile_UK Sounds like I’m having similar problems to those above. Cannot make or receive calls at home since August. Really struggling to talk to somebody online now. Avoid ID mobile. It’s great until something goes wrong!
@masterice007 Hi there, this is Samantha. We certainly didn't want you to feel this way. Please join us in a DM to take this forward, and I will assist you with all the support you require with the concern. ^SamanthaM
@Skywalker3Luke Hi there, that is not the experience we want you to have. Not to worry i'm here for all the assistance you need. Please meet us in a DM for further assistance ^KevinS
@JazzB123@iD_Mobile_UK I’ve switched to giffgaff id mobile utterly hopeless even raising a complaint is difficult! Some are saying they are going out of business…
@JamieVmc91 Hi there, this is Samantha. We certainly didn't want you to feel this way. Please join us in a DM to take this forward, and I will assist you with all the support you require with the concern. ^SamanthaM
@iD_Mobile_UK There is no support online I’ve been trying for weeks. I’m paying for a phone I’ve not used since November all I want to do is update my email address? It’s very poor service from you all
@pfeverett Hi there, this is Samantha. We certainly didn't want you to feel this way. Please join us in a DM to take this forward, and I will assist you with all the support you require with the concern. ^SamanthaM
@iD_Mobile_UK once again let, down by your customer service. Live chat on Thursday - no resolution.
Live chat on Friday - upgrade offered, told sales team would call. No call.
@dmkcoggin Hi there, that is not the experience we want you to have. Not to worry i'm here for all the assistance you need. Please meet us in a DM for further assistance ^KevinS
@iD_Mobile_UK wtf is going on? Last few months has seen signal fall off a cliff. New app wont let me set a password. Live chat is stuck in limbo. If you can't provide the service being paid for we're done.