For a limited time: Read Gartner's report on the Total Experience (TX) trend. It includes recommendations on how to apply a TX strategy to deliver superior, interlinked experiences for customers and employees. https://t.co/nSxbtqrq5g #CX#employeeexperience#totalexperience
Tune in to Callan Schebella's keynote presentation kicking off @VentureBeat Transform's day full of sessions on #ConversationalAI! It all starts in half an hour!
What should your #sales reps do to better understand their customers? HINT: Listen more. Talk less. 👉 Learn more from @BurklandDa of @Five9 and @M_3Jr on this episode of the @GoModernSelling#podcast. https://t.co/TYDI6YV5Hr via @GoVengreso
We asked @cschebel, senior vice-president and general manager of @Five9 how to deliver a transformative, total experience for both customers and employees. Here's what we learned: https://t.co/BdfW8NZbYw
On May 9th, #Five9 celebrated 20 years of servicing customers, working as a team & building out our business. We're proud to deliver a solution that impacts your industry every day! Let's #ReimagineCX and realize results together!
https://t.co/lvxvSmLTAh
#HappyAnniversary
Jason Griffin is a call center consultant turned ‘digital nomad,’ a term used to describe people who use technology to work from wherever there's internet connectivity. The trend is becoming more popular
Is this cliffside office the ultimate in remote working?🧗🌊
34-year-old @Five9 call center consultant Jason Griffins @thegriff2011 found he could do his job perfectly while dangling off a cliff-face over the Irish sea.😱
📹Courtesy of Timbuktu content/FIVE9 via Reuters
AI-powered Agent Assist helped @TruConnect shave 30 seconds off average call handle time within 3 months, driving a cost savings of nearly 10% in year one! How can @Five9 help YOU? #AI https://t.co/hDSDuFGJdy