RESOLUTION TEAM

[RESOLUTION TEAM @IrishRail_Res]

@RoxySara83 Due to the current situation, our contact centre is experiencing significantly higher than usual volumes. Please follow back and send us a DM with your contact details and we will do our best to assist you. @RoxySara83

[RESOLUTION TEAM @IrishRail_Res]

@jmt190604 We are eager to address the concern . We request you to dm your reachable Whatsapp number/booking details and complaint number so that we can assist you at the earliest. Kindly follow us back for a quick assistance thank you. @jmt190604

[The GAA Punter @ThePunterGaa]

@IrishRail @IrishRail can I ask for an update on the 11.00 am Heuston to thurles is it delayed?

[RESOLUTION TEAM @IrishRail_Res]

@ThePunterGaa Thank you for reaching out! We're eager to assist you with this matter. To provide the best support possible, please follow us back and send a direct message detailing the issue you've faced. We can't wait to help you resolve this! Kindly Dm your reachable WhatsApp number.

[RESOLUTION TEAM @IrishRail_Res]

@Kelfogarty Thank you for reaching out! We're eager to assist you with this matter. To provide the best support possible, please follow us back and send a direct message detailing the issue you've faced. We can't wait to help you resolve this! Kindly Dm your reachable WhatsApp number.

[Ellie Cashen @ellencashen]

@IrishRail I have just gone in again from my phone to book a seat and it still won’t allow seat selection/ or even the option for automatic seat selection. I have put in a query with customer care but it says 3 days for a response? My journey is tomorrow

[RESOLUTION TEAM @IrishRail_Res]

@ellencashen Thank you for reaching out! We're eager to assist you with this matter. To provide the best support possible, please follow us back and send a direct message detailing the issue you've faced. We can't wait to help you resolve this! Kindly Dm your reachable WhatsApp number.

[sarah carroll @sarahcdolly]

@IrishRail Train from Drogheda to dun laoghaoire that left Donabate just now 8:33 is reduced train too it's already packed absolutely disgraceful for commuters

[RESOLUTION TEAM @IrishRail_Res]

@sarahcdolly Thank you for reaching out! We're eager to assist you with this matter. To provide the best support possible, please follow us back and send a direct message detailing the issue you've faced. We can't wait to help you resolve this! Kindly Dm your reachable WhatsApp number.

[RESOLUTION TEAM @IrishRail_Res]

@ciacoo501 We are eager to address the concern . We request you to dm your reachable Whatsapp number/booking details and complaint number so that we can assist you at the earliest. Kindly follow us back for a quick assistance thank you.

[RESOLUTION TEAM @IrishRail_Res]

@RogerRamjetMTK kindly DM your your confirmations number and follow back for a quick assistance thank you @RogerRamjetMTK Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[RESOLUTION TEAM @IrishRail_Res]

@CraigMurphy2026 We are eager to address the concern . We request you to dm your reachable Whatsapp number/booking details and complaint number so that we can assist you at the earliest. Kindly follow us back for a quick assistance thank you. @CraigMurphy2026

[RESOLUTION TEAM @IrishRail_Res]

@DazmeDJ kindly DM your your confirmations number and follow back for a quick assistance thank you @DazmeDJ Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[RESOLUTION TEAM @IrishRail_Res]

@DazmeDJ We are eager to address the concern . We request you to dm your reachable Whatsapp number/booking details and complaint number so that we can assist you at the earliest. Kindly follow us back for a quick assistance thank you. @DazmeDJ

[Grace Mc Keever @FLAMESSSSSSSS]

@IrishRail I lost my phone on the train recently - would it be possible to DM on this

[RESOLUTION TEAM @IrishRail_Res]

@FLAMESSSSSSSS kindly DM your your confirmations number and follow back for a quick assistance thank you @FLAMESSSSSSSS Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[RESOLUTION TEAM @IrishRail_Res]

@FLAMESSSSSSSS Thank you for reaching out! We're eager to assist you with this matter. To provide the best support possible, please follow us back and send a direct message detailing the issue you've faced. We can't wait to help you resolve this! Kindly Dm your reachable WhatsApp number.

[RESOLUTION TEAM @IrishRail_Res]

@monaghanroad Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨ @monaghanroad

[RESOLUTION TEAM @IrishRail_Res]

@monaghanroad Thank you for reaching out! We're eager to assist you with this matter. To provide the best support possible, please follow us back and send a direct message detailing the issue you've faced. We can't wait to help you resolve this! Kindly Dm your reachable WhatsApp number.

[Andrew Hamilton @andrew_brews]

@NiecyOKeeffe Lost my wallet on the train home after a night out in Dublin. At 8am the next morning a train driver found it in Wexford and drove it to my work in person, all cards and cash still there. Ben O'Neill is a life saver, this was days before Xmas.