Julia F. Bernstein

Back in NY w/ @thirtymadison. Previously @Dartmouth, @McKinsey, @StanfordBiz, @Ginger_io, @IOASFBAY, @BeaconHealthOpt, @jointempest. All opinions mine.

[Julia F. Bernstein @JFBernstein]

Hey @Verizon have now been on hold an hour after your system predicted 30 minutes. Best way to get help with a downed fios line?

[Julia F. Bernstein @JFBernstein]

@jcrew_help waiting on hold to cancel an order bc there is no mysterious cancel order button despite language saying there is one. Disappointing experience

[Julia F. Bernstein @JFBernstein]

Thoughts while watching #TheDropout. I’d really like to see an episode of @BelowDeckSailng with Larry Ellison

[Julia F. Bernstein @JFBernstein]

@heatherlynn717 Thanks, @heatherlynn717 !

[Julia F. Bernstein @JFBernstein]

Despite building a career in #healthcare, I am amazed daily how frustrating the patient experience can be. @WeillCornell, your faculty practices should actually be able to get timely appointments for their patients at your facilities

[Julia F. Bernstein @JFBernstein]

@sabihmir @larsyao Ha, what a flashback @sabihmir. Making the case that smartphones will become importance healthcare tools…

[Julia F. Bernstein @JFBernstein]

Today is why is #healthtech so bad? Same @aetna plan, two different PEOs - I think I broke the website trying to switch a prescription

[Julia F. Bernstein @JFBernstein]

anyone else feel like we've lived half of 2020 in the last hour?

[Spero Ventures @SperoVentures]

.@wemple_stephen digs into how communities create value w/ top experts in this post.

S/O to @DavidSpinks @baileyelaine @LauraNestler @heyreiwang @albertoarenaza @JFBernstein @sarahlidgus @J__Cub @packyM @rbosborne @cklshorall @samliebeskind @pokergirlha https://t.co/MKqP3IFkQh

[Julia F. Bernstein @JFBernstein]

@brittsigler @SolomeTibebu @gregorhoffman @steveramsland @hazesyah Please share! Lots of great NYC companies, including @JoinTempest

[Spero Ventures @SperoVentures]

@anxietytech @SaraEshelman1 Join moderator @SolomeTibebu & panelists @SaraEshelman1 from @SperoVentures, @nickaltebrando from @AbleTo_Health, @JFBernstein from @jointempest, & Allyson Plosko from @Vinaj_Ventures / Telosity for a thoughtful discussion abt the intersection of mental health, tech & #Wellbeing

[Julia F. Bernstein @JFBernstein]

Arriving at @flysfo is always fun - this time they’ve created a new game for our entertainment - watch your @lyft and/or @Uber drivers drive around in circles trying to find you

[Julia F. Bernstein @JFBernstein]

@piotrbrzezinski @AirbnbHelp @Airbnb Thanks @piotrbrzezinski good to know. Wondering if the rats in the apt are included in @airbnb's landlord-centric world view...

[Julia F. Bernstein @JFBernstein]

Hey @AirbnbHelp , if you close my support ticket with my damages and then tell me i haven't filed a claim, I get frustrated. I appreciate your CS team escalating my case, but it feels like a black box...kind of like the box of crackers the rats in my Airbnb this weekend destroyed

[Julia F. Bernstein @JFBernstein]

This Valentine’s day, be still my heart Parity is closer, even with the behavioral health carveout. #HealthPolicyValentines

[Julia F. Bernstein @JFBernstein]

Hi @united - not sure what's worse - checking in to an international flight to find your algorithm had separated my party, or the tone of your customer service people explaining this to us and refusing to find a solution. Another reason I'm switching my status

[Julia F. Bernstein @JFBernstein]

Hey @united, may not seem a big deal but little things, like stopping me about my cooler or not accommodating my polite request to move to an empty seat with a plug make being a traveling #newmom that much harder. I know I lost my status last year but that baby got in the way...

[Julia F. Bernstein @JFBernstein]

@lyft how am i supposed to contact my driver to retrieve my phone if i need a verification code from my phone to sign in online?

[Julia F. Bernstein @JFBernstein]

Hey @away united agents at SFO now enforcing the lithium ion ban on all luggage. May be worth an email to SF customers reminding them. Also, I need a screwdriver and new screws...

[Julia F. Bernstein @JFBernstein]

@agoltz @_crazdan @chrissyfarr Thank you @agoltz @_crazdan. Behind on Twitter these days...