J. Jonas, AMA

[J. Jonas, AMA @JJonasAMA]

@MentosUSA I was so looking forward to having fruit mentos - but they are ALL yellow and a few orange. I'm so disappointed. how can I ever trust buying another roll 😭😭😭😭

[J. Jonas, AMA @JJonasAMA]

@openart_ai hi - I tried your ai video generating service this afternoon and it is so not good. Can I please have a refund?

[J. Jonas, AMA @JJonasAMA]

@ZARA_Care I had a large order from you, and you only delivered part of the order. Your customer service said that the order was delivered, but it wasn’t. I am missing an entire box. I already direct messaged you but no response. Please help.

[J. Jonas, AMA @JJonasAMA]

@zara__caredesk @ZARA can you confirm that this is a legitimate customer care account?

[J. Jonas, AMA @JJonasAMA]

@ZARA I ordered $2000 worth of clothing from you, one box of three was not delivered. I reported it to your team and they said the shipment tracking shows as delivered so there is nothing you can do, no photo for proof of btw! The entire shipment was NOT delivered by your carrier

[J. Jonas, AMA @JJonasAMA]

@ZARA @ZARA_Care I need help with your customer service. You say you delivered three boxes. I have photo proof you only delivered TWO. Your customer service wants to ignore your delivery drivers not doing their job, and to make me pay for it.

[J. Jonas, AMA @JJonasAMA]

@Support__Desk_1 I did sync it and updated everything multiple times.

[J. Jonas, AMA @JJonasAMA]

@Ledger l have been trying to be to perform a swap for three days and the app not device will let the transaction go through. This is ridiculous. #ledgerlive #ruiningmytrades

[J. Jonas, AMA @JJonasAMA]

@UPS you chatted with me with 1 response about a lost package, and now are now ignoring me. Your system wont allow me to file a claim for a package that was lost during return to sender shipping. What can I do?

[J. Jonas, AMA @JJonasAMA]

@UPS you lost a package of mine with $500 worth of items. Website won’t let me file a claim. Can you please help?

[J. Jonas, AMA @JJonasAMA]

@Meta my ads account for my small business has been blocked on Instagram. There is no one for me to contact to figure out what has happened. Can you please help? #meta #blockedaccount #HelpNeeded

[J. Jonas, AMA @JJonasAMA]

@jyllsaskingales @BorisBeceric My appointment just lists the person’s name, no title. When I google they are definitely from a contracted partner named ooma. I’m not expecting to learn much from the call :(

[J. Jonas, AMA @JJonasAMA]

@GustoHQ still on hold for over 40 mins “Estimated wait time 5-10 mins”

[J. Jonas, AMA @JJonasAMA]

@skiingrogge @GustoHQ Unless you have an issue or question. Anything at all that needs to be adjusted; properly filling out W2, mapping to quickbooks, their customer service gives incorrect info. they don’t know what they are doing. My accountant has even tried to work with them and was appalled.

[J. Jonas, AMA @JJonasAMA]

@GustoHQ estimated wait time today, 10-20 mins. How long have I actually been on hold? 30 minutes. Still holding. #gusto #payrollfail

[J. Jonas, AMA @JJonasAMA]

#BBB

[J. Jonas, AMA @JJonasAMA]

@GustoHQ your customer service is horrendous. I have open tickets 3 weeks old, whenever I call I am on Hold for hours and your ppl give WRONG answers. #taxes #payroll #CustomerServiceFail #gusto

[J. Jonas, AMA @JJonasAMA]

@Shutterfly my order was completely messed up and I'm trying to work it out with you - but am being ignored. So disappointed and would like someone to contact me asap. #CustomerServiceFail

[J. Jonas, AMA @JJonasAMA]

Vaportini: A revolutionary way to consume alcohol where alcohol is inhaled rather than swallowed. https://t.co/2zgHC9bdk5 #vaportini via @Vaportini

[J. Jonas, AMA @JJonasAMA]

@Shutterfly ordered two mugs from you but only received one. You charged me for both. Hope to hear from customer service soon. Christmas gift ruined :(