James Mortimer

[James Mortimer @JMortimerFCO]

@virginmedia Well I’ve spoken to you twice by. Last night I spent an hour and a half trying to resolve the situation with a person who breed between rude and incompetent. I want to escalate this complaint so I can get someone who knows what they’re doing. This should be very simple

[James Mortimer @JMortimerFCO]

@virginmedia you have the most laughably incompetent customer services. Spent an hour and a half trying to give you my money and failing. Been with you for 12 years, but after that horror show I’m moving to @vodaphone

[James Mortimer @JMortimerFCO]

@virginmedia Mobile

[James Mortimer @JMortimerFCO]

@virginmedia Your system is refusing payment from my debit card. Bank confirmed no issues at their end. Your rep didn’t understand the problem. Said I needed to buy top up cards to pay balance. I’m not doing that because the issue is with your system. Don’t want to spend another hour on phone

[Human Rights at FCDO @FCDOHumanRights]

10 Oct = World Day Against the Death Penalty

🇬🇧 Gov opposes the #DeathPenalty in all circumstances

#DeathPenalty undermines human dignity, no evidence of its deterrent value & any miscarriage of justice is irreversible & irreparable

#EndDeathPenalty

#StandUp4HumanRights

[James Mortimer @JMortimerFCO]

@BootsHelp @BootsUK I’m overseas so with the time difference and expense I’d much rather they replied to my email. Up to now we’ve emailed

[James Mortimer @JMortimerFCO]

@BootsUK your contact lens people have messed up my order again. I’ve been waiting for a reply since Monday. Why are they ignoring me? #fail

[James Mortimer @JMortimerFCO]

@KLM this is the queue for bag drop at TXL. Is this acceptable?

[James Mortimer @JMortimerFCO]

@BoseService @Bose just bought soundlink micro. It's not charging. No lights coming on. Totally dead. Charger and cable work. Please help

[James Mortimer @JMortimerFCO]

@IndonesiaGaruda still no reply from either. Please update me on if you have found my bag yet?

[James Mortimer @JMortimerFCO]

@IndonesiaGaruda please let me know if the next hour if you have found it or not.

[James Mortimer @JMortimerFCO]

@IndonesiaGaruda I have sent you the bag ticket that I got on check in. That should enable you to find my bag.

[James Mortimer @JMortimerFCO]

@IndonesiaGaruda it seems like you do not think this issue is important.

[James Mortimer @JMortimerFCO]

@IndonesiaGaruda I don't have time to wait. I am leaving jakarta tomorrow lunch time and I need my bag back before then. I need some action

[James Mortimer @JMortimerFCO]

@IndonesiaGaruda no reply to the emails I sent to baggage services or customer services. I need my bag Back today. Please make this happen

[James Mortimer @JMortimerFCO]

@IndonesiaGaruda I've told you I have no PIR.I need you to come up with another solution to the problem. Pls take responsibility

[James Mortimer @JMortimerFCO]

@IndonesiaGaruda you still have come up with solution. I feel like I'm being pushed around and no one is taking responsibility for helping

[James Mortimer @JMortimerFCO]

@GarudaCares I've already been told to email the baggage services

[James Mortimer @JMortimerFCO]

@IndonesiaGaruda still waiting

[James Mortimer @JMortimerFCO]

@IndonesiaGaruda @GarudaCares @pahalamansury I've had better service from @LionAirID