James Farley

Data analyst/wrangler by day. Picture taker/Lego afficionado/Laundry expert all other times

[Si @Burns99Star]

@CountBinface

[James Farley @JamesFarley]

@McDonaldsUK you might want to look up the definition of ‘offer’ in a dictionary, customer stumping up £1 extra over buying individual meals I don’t think is it

[James Farley @JamesFarley]

@NissanUK I’ve had my new Micra EV a month or so now, since delivery I’ve had this message in the Data settings, and ‘Activate this service’ doesn’t do anything when tapped - how do I resolve this? Could this be why I don’t have remote lock/unlock in the app?

[James Farley @JamesFarley]

@EE WTF? You were supposed to be getting back to me with an update (you didn’t) - and now you’re closing complaint because I didn’t contact you?

[James Farley @JamesFarley]

@robhawkes I could almost kick a football into England from my house here in Wales.

I might wrap up warm and saunter down to the border to check those on other side are doing OK

[James Farley @JamesFarley]

@bt_uk @bt_uk and now this?!! How does cancelling in full a £74.99 ETF result in a credit of just £55.25?!

Might I suggest if you are going to short change customers you put the money towards buying some calculators

[James Farley @JamesFarley]

.@bt_uk apparently according to your CS, this incorrect ETF being removed from this bill leaves my balance at £0.00, and not £19.74CR - make that math make sense for me please?

Why do I need to explain to your billing team, how billing works?!

[James Farley @JamesFarley]

@bt_uk I’ve tried calling, twice, and live chat. After being given the run around on live chat, told to call EE, strangely to sort out my BT billing. That was when I hit a brick wall trying to explain simple maths.

Your customers shouldn’t need to have to explain billing to CS.

[Simon Harris @SimonHarrisMBD]

Well done to the social media person at Rowhead Farm near Stirling in Scotland for what is possibly the greatest Facebook post of all time …

[James Farley @JamesFarley]

@Johnpiggford @hoytehablode @OctopusEnergy By having dual fuel and smart meter for each

[James Farley @JamesFarley]

@bt_uk why are you charging me a broadband cancellation fee for moving to @EE - something that you advised I do for several months now?

[James Farley @JamesFarley]

@NVIDIAGeForce Go on then #RTXOn

[James Farley @JamesFarley]

Got a set of 4 new airtags in the house somewhere that I've had for a while, need to use one of them.

Can I find them? Absolutely not 😂

[James Farley @JamesFarley]

@NissanUK just got my new Micra EV - why am I not seeing any remote controls/data in the Connect app?

[James Farley @JamesFarley]

@scoopz @genmon This just reminded me I've been meaning to get hold of some of these e-ink displays for a while, can think of loads of uses around the house, especially tied into home assistant...off to Aliexpress I go

[Andrew McCarthy @AJamesMcCarthy]

I took 1.7 million photos over 6 days to catch this photo of a commercial jet in front of the sun.

The moment it happened, TWO floating prominences were visible, making this not just my best aircraft transit photo, but one of the luckiest of my career! Videos of the transit 👇

[James Farley @JamesFarley]

@NigelAppleton @dhlexpressuk @pollysbrewco Glad you got yours, mine is still 'lost' in the warehouse somewhere after 2 weeks, so my son turning 10 tomorrow isn't going to have his new bicycle.

How they have managed to 'lose' a parcel of a fully assembled bike is beyond me.

Utterly incompetent company

[James Farley @JamesFarley]

@dhlexpressuk @TredzBikes Now @DHLGlobal can't even be arsed being incompetent which they excel at, they have moved straight on to just making stuff up.

Thought would take some doing to be worse than Evri, but DHL rose to the challenge and then some.

[James Farley @JamesFarley]

Day 4 of 4, waiting at home for @dhlexpressuk to do the only thing they exist for - delivering a parcel.

After radio silence they have now decided to inform me they don't have a van big enough to fit a bicycle in.

@TredzBikes have also not covered themselves in glory here

[James Farley @JamesFarley]

@dhlexpressuk DHL Ecommerce UK.

As a customer waiting for a delivery - the distinction between them matters little to me. It's coming via DHL, and it's turning into a farce.

A logistics company not having a big enough van for a packaged up bicycle is ridiculous.