@easyJet we’ve been on the ground at Luton for three hours now on EZY2395 and your other aircraft are taking off around us. We’ve now been told we’ll be grounded for over another hour while your crew is refreshed on this aircraft.
What is your refund policy?
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@Uber_Support Hi, your response was the same automated message that is of no help. Please can I speak to an actual person, assuming that there is at least one actual person employed by Uber SA?
@Uber_RSA your “help” service is up there with some of the worst AI generated services that I have ever used. I have spoken to two “people” that take anywhere between 10 to 23 hours to respond and have yet to be assisted.
@Uber_RSA your twitter “help” service is equally as useless as there is not a single person that has actually read my messages and I am consistently sent links to parts of your app that cannot solve my problem.