Please RT if you support this. So @airfrance is the dirt worst. We flew a Delta flight (operated by @AirFranceUS) from Denver to Paris that was delayed for several hours, which is fine, things happen. We miss our connecting flight to Venice on @AirFranceUK due to the delay.. (1)
@airfrance@JayCoop32 How? Please tell us step by step how to contact customer service. You don't answer phones, don't reply to emails, DM's aren't answered, Facebook Messenger messages don't receive a reply. Just how does one contact @airfrance customer service? #AirFrance
@latillatill@airfrance@AnneRigail And yet I still continue to be bombarded with sales emails from @airfrance I will walk to France before I ever fly with them again. Saw today they are pushing their new menu they are releasing in October. At this rate, they won't have passengers to feed.
#airfrance Could be the worst airline. Still waiting on refund of flight from April. It's July. Phone number is always busy or finally connects, on hold for hours then disconnects. Not even the courtesy of a reply to emails. Online claim tracking is worthless. Horrible.
@ItsSCT I quite like it because the plane is on the ground so they're not screwing customers out of their bags or creating need for refunds that they have no intention of paying. Best place for @airfrance planes to be right now is on the ground until they get their house in order.
@AFnewsroom Your priority right now is changing your menu? Are you kidding me?? Your customer service is non-existent. People are waiting months for luggage. I'm still waiting on the courtesy of an update for a refund from a flight from April. #AirFrance#AirFranceSucks#WorstAirline
@AirFranceUS Still waiting for a response, a phone call, an email, ANYTHING about a claim I filed for a refund for a flight from April. Tired of being on hold, of phone calls timing out & disconnecting & not even the courtesy of a reply to the numerous emails I've sent.
@AirFranceKLM@AirFranceKLM Huge shout out to the Air France check-in crew at ORD for flight AF153. Professional, completely customer service oriented & very accommodating handling a very private issue at my check-in today. Please give this team kudos. They deserve it.
@AirFranceUS Huge shout out to the Air France check-in crew at ORD for flight AF153. Professional, completely customer service oriented and very accommodating handling a very touchy/private issue at my check-in today. Please give this team kudos. They definitely deserve it.