Jay Shah

Founder & CEO @TrackPoint_ai - The Training Platform for Sales & CS Teams. I post about tech.

[Jay Shah @JayRS_Tweets]

AI agents are bad at hiding info. We developed a solution to keep data out of context.

Taco Bell rolled out an AI drive-thru and it took an order for 18,000 cups of water. Air Canada got sued because their chatbot made up a refund policy and they had to honor it.

[Jay Shah @JayRS_Tweets]

@jake_cole1 @mercor Sounds like a great perk of the job

[Jay Shah @JayRS_Tweets]

@FishAudio Let's say someone builds a receptionist that knows the pricing or internal notes ... how do you stop it from just saying all of it on a call?

[Jay Shah @JayRS_Tweets]

@_bingwu what was the hardest part - latency or keeping agents on script once customers start editing them on their own?

[Jay Shah @JayRS_Tweets]

@CaseyNewton Except it's not the end. It's just the beginning

[Jay Shah @JayRS_Tweets]

@eladgil The force that pulls you up (investment, support, etc.) is also the force that can pull you down. It's the force in any VC-backed company

[Jay Shah @JayRS_Tweets]

@kpottermn Rules for me not for thee!!!

[Jay Shah @JayRS_Tweets]

@ns123abc It's like what happened with the Manhattan project. Except in private industry...

[Jay Shah @JayRS_Tweets]

How to tell if your gf is a foreign spy

[Jay Shah @JayRS_Tweets]

@rohanpaul_ai Finding bugs got automated. Fixing them didn’t. Agents vs agents soon (or now?) 🙃

[Jay Shah @JayRS_Tweets]

@omarsar0 Agreed! Building voice roleplays at TrackPoint, the voice sounding human is almost solved now. The hard part is what the agent says... and what it should never say. What are you using them for?

[Jay Shah @JayRS_Tweets]

@emollick Makes sense... but would labs really want to compete with their own biggest API customers? Feels like that’s the moment devs start hedging with open models.

[Jay Shah @JayRS_Tweets]

@KelseyTuoc Based on your screenshot, it seems like they have a lot of add-fuel-to-the-fire tactics up their sleeve

[Jay Shah @JayRS_Tweets]

@a16z What stops this from being adopted directly by frontier AI companies?

[Jay Shah @JayRS_Tweets]

@trailofbits @OpenAI Seems like Test Driven Development is perfect for AI-based development. Do as much developer as needed to make tests pass :)
And then write more tests

[Jay Shah @JayRS_Tweets]

@kwindla @GradiumAI @JonPTaylor Great - We'll be checking it out!

[Jay Shah @JayRS_Tweets]

@Skoorbkaz So safety protocols are no longer safety protocols?

[Jay Shah @JayRS_Tweets]

@mati So for speech-to-speech models, there's Gemini, OpenAI, and now ElevenLabs. Any others?