Jenny Hill

person

[Jenny Hill @JennyhillPR]

@GWRHelp Thanks Rose - good news

[Jenny Hill @JennyhillPR]

@GWRHelp what’s happened to the 0652 from Exeter St David’s to London Paddington? Not running on Wednesday, has it been removed from the timetable?

[Jenny Hill @JennyhillPR]

@FrancescaHornak @Pegasus_Books Such a good book, congratulations. I really enjoyed it Francesca

[Jenny Hill @JennyhillPR]

Kate Moss joins elegant Sabrina Elba in leading the stars at a lecture https://t.co/PKUbQrYhva via @DailyMailCeleb

[Jenny Hill @JennyhillPR]

@RAC_Care 10hours in and still not on way home. Appalling service from @RAC_Care - just want an update

[Jenny Hill @JennyhillPR]

7 hours and counting in cold car waiting for @RAC_Care

[Jenny Hill @JennyhillPR]

8 1/2 hours waiting and @RAC_Care still can’t tell me when someone will come

[Jenny Hill @JennyhillPR]

@RAC_Care Reported breakdown at 1230 engineer just seen us and said a tow truck will come but can’t give time estimate- how do we track time it will come?

[Jenny Hill @JennyhillPR]

@EE Ahh man? I’m not sure what giving more details you need

[Jenny Hill @JennyhillPR]

@EE Did not work. When will website be operational since your APP is not fit for purpose

[Jenny Hill @JennyhillPR]

@EE When will APP and site be operational?

[Jenny Hill @JennyhillPR]

@EE when will the APP be working again?

[Jenny Hill @JennyhillPR]

@ouraring No ‘confusion’ thanks just disappointed

[Jenny Hill @JennyhillPR]

@ouraring really wished I read your small print that I would be charged an additional £70 tax on top of cost for product import duties

[Jenny Hill @JennyhillPR]

@endclothing where’s my refund?

[Jenny Hill @JennyhillPR]

@mrjoshrecord @endclothing Me too! I just want my money back now

[Jenny Hill @JennyhillPR]

@endclothing @mrjoshrecord How do you choose who to reply to? It’s a mystery

[Jenny Hill @JennyhillPR]

@Trustpilot @endclothing Well using principles of Bayesian statistics + volume and frequency of 1 star reviews over most recent 30 day period I will be watching carefully to see their current rating fall…

[Jenny Hill @JennyhillPR]

@Trustpilot how can @endclothing have 4 stars when it’s received 771 1 star reviews in the last 30 days? Very misleading

[Jenny Hill @JennyhillPR]

@Trustpilot @endclothing The suspicious activity is that Trust Pilot isn’t showing the reality of customer reviews