@PetsatHome have you removed any kind of loyalty offer for your grooming services? Used to be fifth groom free, went to being a discounted fifth groom and now I can’t find any loyalty offer in my app at all?
@SharkHomeUK I placed 2 separate orders on your website last night and the money has been taken from my account but I’ve not yet received order confirmation emails. How can I check if these orders went through?
@monzo my card is blocked after I reported fraudulent transactions on my account yesterday, but I’ve had no notification to say that a replacement is being sent and every time I try to order one through the app I’m just redirected to submit the fraud report … help 😫
@PetsatHome There are no appointments for a groom at my local Groom Room before my 50% off voucher expires, is there anything I can do? 😩 on the old loyalty system the free groom had no expiry date!
@SkyHelpTeam how do I turn off pin protection completely?! I’m tired of having to put my pin in to watch shows that shouldn’t even be pin protected (like The Simpsons). Settings are all off but still prompted for pin every time.
@CarShopGB Given that it’s taken you 2 days to reply, the horse has already bolted. You need to make sure your telephone system is set up so that SOMEBODY answers and it doesn’t just hang up on you when you’ve been ringing for 3 minutes
@CarShopGB I’ve been waiting since Thursday from your Wakefield service centre for an update about my car that is in for a warranty repair with a third party garage. Keep being promised a callback that never happens and they never answer the phone whenever I call them.
@DFSCare so I’ve only had 1 of my 2 sofas delivered today, the 1 sofa I’ve had delivered has been delivered with damage and imperfections and the earliest I’ve been told to expect someone to rectify them is in 2 weeks time? Appalled.
@nextofficial really impressed by the service I received from Sharon in your Barnsley Cortonwood store this morning, went above and beyond to get me an item I needed today and deserves recognition for it - service like this isn’t all too common in retail these days ⭐️