Kathleen Kruse (KK)

Let's change the world a connection at a time! Love #learning #innovation #social #business #contentstrategy #community #CX #UX #futureofwork #WorkTrends + more

[Kathleen Kruse (KK) @kkruse]

THIS is the power of Twitter at its best! Where else could literally anyone connect directly with one of the most influential people in the world of #leadership and actually receive a personal response? Thanks again, @tom_peters. ❤️
#LeadOn

[Tom Peters @tom_peters]

@kkruse I hope you will believe what I am about to say. Your comment literally caused me to tear up ❤️❤️❤️❤️

[Big Red Ruckus @BigRedRuckus]

Scientists reveal the hidden cost of remembering
#FF @MarktheSpaman @JRodriguez_PhD @RetiremntWisdom @CollettPSmall @sixtyandme @MdAntonieta @john_siracusa @RetirementMedia @paulmcclintock @ConveyClearly @kkruse @kwooleyy @Sdg13Un
https://t.co/Gy6hlXS1xS

[Kathleen Kruse (KK) @kkruse]

#AI #Skills #Change #Automation #WorkTech #WorkTrends #FutureofWork

[Syed Ijlal Hussain @sijlalhussain]

AI adoption at work is accelerating. But usage alone is a poor measure of transformation.

Gallup reports that daily AI use among U.S. employees has risen from 4% in 2023 to 15% in 2026, nearly quadrupling in three years.

The more important question is what happens next.

If employees simply use AI to complete existing tasks faster, organizations gain efficiency.

If companies redesign workflows, decision rights and roles around what AI makes possible, they can change organizational capacity.

That distinction matters.

The next phase of AI adoption will be less about how many employees use AI and more about whether organizations redesign work around it.

Source: Gallup, “Organizational AI Adoption Jumps Six Points in Two Years”

@ramonvidall @ricardo_ik_ahau @timo_vi @ozsilverfox @sulefati7 @faryus88 @DioOmega @Nicochan33 @RLDI_Lamy @jameslhbartlett @corixpartners @Corix_JC @Transform_Sec @TCyberCast @ILoveBooks786 @COSTESLionelEr @FrRonconii @violetainsights @timo_vi @BCAgroup @dinisguarda

[John Leh @JohnLeh]

Functional silos are part of enterprise life, including #learning. Fact: 70% of training occurs in areas like sales, product enablement, customer support.

But what causes unwanted silos + how can you respond? Good advice from @totaralearning's Iain Regan➡️https://t.co/euTWT0IPYA

[Talented Learning @TalentedLearn]

Need a new #learning #system? With 1000+ options, do you know where to look? Are your expectations realistic?

Analyst @JohnLeh says first, weigh costs/benefits of switching. "Want to Replace Your #LMS? Start With a Reality Check"➡️ https://t.co/2aFyUHdwSK

#lms #b2b #elearning

[Kathleen Kruse (KK) @kkruse]

#geo #seo #contentstrategy

[Neil Patel @neilpatel]

The easiest and best-performing GEO strategy isn't getting included on listicles.

And it isn't about creating content with humans rather than AI.

It's something simpler that most companies don't focus on.

It's answering the questions head-on, in a direct, concise way.

Check out the data below.

[Big Red Ruckus @BigRedRuckus]

.@WSJ: How to Start ‘the Talk’ With Aging Parents
#FF @MarktheSpaman @JRodriguez_PhD @RetiremntWisdom @CollettPSmall @sixtyandme @MdAntonieta @john_siracusa @RetirementMedia @paulmcclintock @ConveyClearly @kkruse @kwooleyy @Sdg13Un
https://t.co/RdgQDTyiE4

[Kathleen Kruse (KK) @kkruse]

#leadership #management #worktrends ##futureofwork

[Syed Ijlal Hussain @sijlalhussain]

Management quality is not a soft issue. It has measurable consequences for how people experience work and how organizations perform.

Gallup reports that teams led by managers trained to coach and develop people show 18% higher engagement. Highly engaged teams are associated with 23% higher profitability, while 42% of voluntary departures are potentially preventable.

The strategic implication goes beyond manager training.

As organizations redesign work around AI, automation and new operating models, managers become the translation layer between strategy and everyday employee experience.

Technology can change the work.

Managers determine how much of that change becomes capability, engagement and performance.

Investing in better management may therefore be one of the most important complements to investing in better technology.

Source: Gallup, “Manager Development”

@ramonvidall @ricardo_ik_ahau @timo_vi @ozsilverfox @sulefati7 @faryus88 @DioOmega @Nicochan33 @RLDI_Lamy @jameslhbartlett @corixpartners @Corix_JC @Transform_Sec @TCyberCast @ILoveBooks786 @COSTESLionelEr @FrRonconii @violetainsights @timo_vi @BCAgroup @dinisguarda

[John Leh @JohnLeh]

Do you deliver professional education programs? How valuable are they to your organization?

@benchprep's CEO shares a smart way to get clear answers:

How to Measure the Business Impact of Professional Education Programs➡️ https://t.co/tEtIyuLNsk

#associations #cae #training

[John Leh @JohnLeh]

With half a million active #podcasts in the world, conversational knowledge sharing is having its day.

But what can #podcasting help us achieve in enterprise #learning? Get a fresh POV as I compare notes with fellow #learningtech podcaster Harald Overaa▶️ https://t.co/6O1ghfa7pg

[Kathleen Kruse (KK) @kkruse]

Yes. Green tea - my favorite! 🍵 🍵 🍵 And I know you love a great cup of blueberry #greentea, yes? Off I go to put the kettle on! 🫖

[Big Red Ruckus @BigRedRuckus]

@kkruse Thanks for your retweet, @kkruse!
If caffeine is an issue, there's always green tea! ;-)

[Talented Learning @TalentedLearn]

As costs rise + renewals soften, #associations are finding that raising dues isn't sustainable. But what works? @maplelms CLO Sam Smith shares excellent ideas on our blog:

"#Learning as a Revenue Growth Engine: 5 Strategies for Associations"➡️ https://t.co/frU4ZitcFa

#assnprofs

[Kathleen Kruse (KK) @kkruse]

#change #management #leadership #worktrends

[Syed Ijlal Hussain @sijlalhussain]

📍 Most leaders think change resistance is a communication problem.

The real shift is that employees are not ready at the same time.

Gartner argues that organizations increasingly depend on culture to navigate uncertainty even as alignment and connection are weakening.

Its employee change curve shows why a single communication plan often fails.

People move through disruption at different speeds, with different emotional and practical needs.

1️⃣ Structural Blind Spot:

Leaders often treat the launch announcement as the beginning of adoption.

For employees, it may begin with confusion, anxiety, anger, or fear about status, workload, and competence.

Repeating the strategic rationale at this stage can sound like pressure to accept a change they have not yet had space to process.

Early support should acknowledge disruption and explain what is known, what remains undecided, and where employees retain control.

2️⃣ Design Challenge:

Gartner identifies a receptive zone as employees move from resistance toward curiosity, impatience, and acceptance.

This is where self-reflection, practical experimentation, and role-specific support become more useful than broad reassurance.

Managers need tools to recognize readiness, adapt conversations, and connect the change to actual responsibilities.

Without that capability, organizations deliver the right intervention at the wrong time.

3️⃣ Performance Consequence:

As enthusiasm and trust develop, communication still cannot stop.

Employees need consistent evidence that the change is becoming part of everyday work through revised priorities, workflows, incentives, and leadership behaviour.

If operating systems remain unchanged, people learn that the transformation message is temporary.

Culture evolves when the organization reinforces new expectations through repeated decisions, not periodic campaigns.

Change support becomes effective when it responds to where employees are, not where the implementation plan says they should be.

Are leaders broadcasting one change narrative to everyone, or equipping managers to support employees according to their actual stage of readiness?

via Gartner

https://t.co/H0Ec1g7g93

@ramonvidall @ricardo_ik_ahau @timo_vi @kkruse @ozsilverfox @sulefati7 @faryus88 @DioOmega @Nicochan33 @RLDI_Lamy @jameslhbartlett @corixpartners @Corix_JC @Transform_Sec @TCyberCast @dinisguarda @ILoveBooks786 @PatrickCFOD @pchamard @COSTESLionelEr @FrRonconii @violetainsights @timo_vi @BCAgroup

[Constellation Research @constellationr]

ROI matters, but it can't measure the full value of transformation. #AI investments often build capabilities that pay off across multiple technology cycles. A broader Business Value framework helps leaders track adaptability, growth, and sustainable value without abandoning financial accountability.

Get the scoop from Esteban Kolsky: https://t.co/yi4awKwWSY

[Kathleen Kruse (KK) @kkruse]

Whoa! One is my limit, but I know lots of folks will be happy to see this! #coffee #health ☕️ ☕️ ☕️ ☕️ ☕️

[Big Red Ruckus @BigRedRuckus]

.@WSJ: Five Cups of Coffee a
Day Is Fine for Most Adults?
@MarktheSpaman @JRodriguez_PhD @RetiremntWisdom @CollettPSmall @sixtyandme @MdAntonieta @john_siracusa @RetirementMedia @paulmcclintock @ConveyClearly @kkruse @kwooleyy @Sdg13Un
https://t.co/3cTmF89ps8

[Kathleen Kruse (KK) @kkruse]

#onlinelearning #content #audit #lms #ai #elearning #atd #lnd

[John Leh @JohnLeh]

Is your #LMS #content complete, accurate + up-to-date? Not sure? It happens. But losing sight of these realities can have serious compliance + biz issues. How can an #AI-based #audit help? Join me as I talk with https://t.co/rkqzfxJwrW's Robert Gadd ▶️https://t.co/xFedyP9CgU

[Big Red Ruckus @BigRedRuckus]

Combining Biology & Machine Learning
@MarktheSpaman @JRodriguez_PhD @RetiremntWisdom @CollettPSmall @sixtyandme @MdAntonieta @john_siracusa @RetirementMedia @paulmcclintock @ConveyClearly @kkruse @kwooleyy @Sdg13Un
https://t.co/gt5IJrSPK2

[Science girl @sciencegirl]

Freedom is everything

[Kathleen Kruse (KK) @kkruse]

#AI #automation #marketing #leadership #hrtech #worktrends

[Kelly Hungerford @KDHungerford]

Whenever there’s ill-defined strategy at the top, there will be poor alignment all the way down. https://t.co/dqb6btljcA #automation #AI #marketing

[John Leh @JohnLeh]

Construction is risky.🏗️That's why #safetytraining is paramount. But what if equipment operators aren't your employees?

Learn how rental company @SunbeltRentals
succeeds at #customereducation as I talk with its head of Safety Training ➡️ https://t.co/yr9ntwAVTX

#training #cx

[Kathleen Kruse (KK) @kkruse]

Oh my, Lori! I'm not smart enough to keep a proper streak running. But my husband is a total fanatic and he is in awe of your record!✨

(He had a disaster ~100 days into his first cycle but is building back better now at nearly 350.) Says he's right behind you. haha!😆

[Lori Anding 👑 Introverted SoMe Extrovert @southbaysome]

@kkruse Aww, thanks KK. Do you Wordle?