Kate Betts

Former journo who swapped sides to help people deal with the media. Media trainer, crisis comms expert, director of @capitalbmedia and trainer for @CIPR_UK

[Kate Betts @KateBettsMedia]

@HMRCcustomers Thanks. It won't let me correct online because of the date I put in for moving. It has also created made up names. I have written a letter to explain, as rather complicated! But thanks for your response

[Kate Betts @KateBettsMedia]

Dear @HMRCcustomers can you explain why the address you have listed for me is my mother's nursing home?
And how a completely fictional name (similar to mine) has Power of Attorney for another fictional name? 😩

[Kate Betts @KateBettsMedia]

@HMRCcustomers It's all mixed up. I have written a letter to explain. But could explain on phone if the automated bot would stop cutting me off

[Kate Betts @KateBettsMedia]

And when I ring up to try and sort, your computer hangs up on me...

[Kate Betts @KateBettsMedia]

Dear @HMRCcustomers can you explain why the address you have listed for me is my mother's nursing home?
And how a completely fictional name (similar to mine) has Power of Attorney for another fictional name? 😩

[Kate Betts @KateBettsMedia]

Shout out to @LNER staff for their patience and humour on last night's 18.15 from Leeds to London and the 18.03 back tonight, including making sure a thirsty dog got a drink.

[Kate Betts @KateBettsMedia]

Wow! Just adding my contribution to all the photos of #NorthernLights

[Kate Betts @KateBettsMedia]

Having childhood flashbacks with #antiquesroadshow @BBC_ARoadshow
Somewhere in a garden in Cambridge is a Major Matt Mason doll me and my brother (for some reason) buried ... and then couldn't find when we moved

[Kate Betts @KateBettsMedia]

Just a big thank you to @BandQ for quickly sorting out the gift voucher I managed to send to the wrong email address while having a senior moment....

Think I'd better stick to old fashioned vouchers in a card I can post....
#gettingold

[Kate Betts @KateBettsMedia]

@RishiSunak Can we have decent public transport in the North instead please?

[Kate Betts @KateBettsMedia]

Travelled up last night thinking I'll get a good night's sleep before running today's training.
Didn't count on the fire alarm going off in the hotel 😞

[Kate Betts @KateBettsMedia]

Dear @thorntonschocs refunding the £5.95 'named day delivery' fee does not really make up for failing to deliver the chocolates to my mum in her nursing home on her actual 91st birthday (yesterday)
#customerservicefail

[Kate Betts @KateBettsMedia]

I can't believe a #BBCBreakfast reporter referred to #Wilko redundancies coming "just a few months before Christmas"

[Kate Betts @KateBettsMedia]

Just been for a swim in the sea in northern Scotland in September....

[Kate Betts @KateBettsMedia]

@roughhouse01 It's also a good reminder of how you shouldn't be defensive when everyone else thinks you've messed up...

[Kate Betts @KateBettsMedia]

Every media trainer saying, thanks minister for a brilliant new example of the need to remember they're still recording....

[Parody Nigel Farage @Parody_PM]

I don’t know which is funnier, Gillian Keegan thinking she has done a “fucking good job”, or her blaming everyone else for “sitting on their arses”.
#RAAC

[Kate Betts @KateBettsMedia]

@27_lynn What breed is it? Border terrier?

[Kate Betts @KateBettsMedia]

Out training in the North. Lovely morning.
Anyone recognise where?

[Kate Betts @KateBettsMedia]

@VPointon Back in the 1970s I used to spend most Sundays kicking a football against a wall.
I briefly trained with the Norwich women's team.
If only I was 50 years younger!
Go #Lionesses

[Kate Betts @KateBettsMedia]

Seems I'm not the only one who thinks commentary ahead of pictures #ENGNGA #BBCFootball
Just waiting for a goal!

[Kate Betts @KateBettsMedia]

Night night. Here's to the start of another week....

(Taken at 9.30 on the #SundayTimes best beach in Scotland)