Kate Melville

[Kate Melville @KateMelv7]

@MarkAnd05110957 @Flight_Refunds @TUIUK @easyJet Ahh that’s so frustrating! I hope it all works out! I will never be booking with TUI again unfortunately.

[Kate Melville @KateMelv7]

Still wondering if I am going on holiday. Booked with @TUIUK, @easyJet cancelled flight. No info given. Been into @TUIUK store today and told they can’t help and to call customer services. Been on hold for a total of 7 hours. Can @TUIUK @easyJet help. Desperate for a holiday.

[Kate Melville @KateMelv7]

@easyJet @easyJet never got back to me.

[Kate Melville @KateMelv7]

Booked a holiday with @TUIUK. Meant to fly on Saturday. Tried to check-in online and my @easyJet flight has been cancelled, which I wasn’t told about. Received no information. Been on hold with @TUIUK for 4 hours. Am I going on holiday? Please help!

[Kate Melville @KateMelv7]

@conor_saunders @TUIUK @easyJet Hi Conor. Ah such a nightmare! I ended up going into the store for the 5th time and the store finally sent an email. The store was then called and I spoke with someone finally. The holiday has now been cancelled. Might be worth going into a store. Best of luck with it all.

[Kate Melville @KateMelv7]

@TUIUK Hi, I haven’t been contacted by anyone. Been on hold with customer services for 8 hours in total. My flight was meant to be tomorrow and has been cancelled. No one has made contact. So that’s not helpful to hear.