Kate from IT

Views are my own

[Ashlea Tracey @AshleaTracey]

ICYMI: How Sadie’s family is looking ‘her girls’ - her herd of organic dairy cows.

As @CGhidoni found out, the country music is still playing…

https://t.co/dNkbYJt0qK

[The Jersey Tea Company @TheJsyTeaCoLtd]

Katherine has been speaking to @DarcyKateKelly on @BBCJersey about the Jersey Tea story, self-care and tea production. She features at 222pm on @bbcsounds and will feature again at 330pm. Tune in over a cup of tea! #jerseytea #jersey #tea #selfcare #timefortea #teabreak

[Q4IT @Q4IT_eu]

Inside organizations people collaborate, customers are always external.
Thus we have to differentiate
#CX
#CLX
#CLQ

[Q4IT @Q4IT_eu]

Inside organizations colleagues collaborate in collaboration networks, sharing purpose, goals, information, specializing to maximize benefits of using their skills for organization benefits.
Collaboration is different from serving external customers.

#innovation #DCMM model

[Kate from IT @Kate_from_IT]

Just spent 2hrs+ waiting for @jet2tweets to answer the phone, as I couldn't amend my booking online, to find out it's cheaper to book a whole new flight than to change my current one. #defeated

[Q4IT @Q4IT_eu]

Structure of IT Quality courses using #itQualityIndex logic and approach to quality.
https://t.co/dhGQfTdnvv

[Arcadis UK @ArcadisUK]

Delays to #Brexit and the increasing likelihood of a UK election are continuing to shift government attention away from the long-term horizon. What are the predictions for the #UKConstruction industry? Read our latest research: https://t.co/mpNoM4lS5E

#Construction

[Andrew Hardwick @HardwickAndy]

Another conference coming up in a couple of months that I will be speaking at. This time it is #ITSM19.

[KC @_K_C_1]

Authentication just got bumped up a level.
Imagine the frustration of getting it wrong 😅

[ServiceDeskInstitute @sdi_institute]

Our interactive Q&A is in full swing at Boost Your Team's Performance #SDIEvent

[Andrew Hardwick @HardwickAndy]

First part of the #sdi event over, the presentation I did with @Kate_from_IT was well received. Onto the rest of the day!

[ServiceDeskInstitute @sdi_institute]

Fancy getting out of the office tomorrow? LAST CHANCE to book onto our 'Boost Your Team's Performance' event taking place in the Renaissance Manchester City Centre Hotel tomorrow from 9am

https://t.co/rxPJVf9W5g

[Andrew Hardwick @HardwickAndy]

A busy but enjoyable visit to #SITS19 this week and speaking there for the first time. Thanks @SITS_UK, already looking forward to next year 😄

[Andrew Hardwick @HardwickAndy]

I recently recorded a podcast explaining how Arcadis use BMC Remedyforce to help provide global ITSM
https://t.co/q8PQ9nZ6Rt

[Scarlett Bayes @ScarlettBayes]

The first episode of the SDI podcast is now available on YouTube! https://t.co/Biy05vhqCB We're working towards filming the recordings in the future, but for now, #MinimumViableProduct of audio and a nice holding slide! @DeskEsp

[Kate from IT @Kate_from_IT]

5 Things to Do in Jersey, the Channel Islands https://t.co/VbMygcLlb9 via @gobackpackin

[Stephen Mann @stephenmann]

Just starting to tout for 2019 content for https://t.co/BxhJ6T6gtX (Feb onward) if you have an #ITSM blog/article in you that's itching to come out. Thanks :)

[Stephen Mann @stephenmann]

This #ITSM survey Q's responses look to be dramatically different to 2017's >>> How do you think your IT dept is meeting employee expectations versus consumer-world companies? Please don't leave us at 299 responses :)
https://t.co/sH9FmAZfmC

[KC @_K_C_1]

Is there another example that can get the point across better at your next awareness session? Have to pull a cheeky smile https://t.co/iWiyHMaOgA

[ServiceDeskInstitute @sdi_institute]

#CXDeliveringHappiness Series, Part 2 out today! 🎈 Ways to Measure & Monitor #CX : https://t.co/dfCJaTaZTS #ServiceDesk #Insight #ITSM #WednesdayWisdom