Katelyn Burrill

Product Marketing Manager, ClickSoftware, empowering any size field service business to achieve remarkable customer experience and operational excellence.

[Katelyn Burrill @katelynburrill]

@TMobile store 4ESH sold my family a bag of goods we didn't need, claiming it was free and that our monthly bill would not increase, and now we will spend the next several months undoing the damage. Horrible customer experience.

[Katelyn Burrill @katelynburrill]

New @Salesforce Field Service innovations will help companies across all industries improve productivity with real-time data from #DataCloud & AI-driven capabilities from #EinsteinGPT.

https://t.co/XZBLLHktYz

[Katelyn Burrill @katelynburrill]

@kateleggett Welcome back, Kate! Looking forward to catching up.

[Katelyn Burrill @katelynburrill]

Field Service orgs are using #AI & #automation to streamline processes and establish long-lasting customer relationships.

See how empowering field service teams with new tech increases efficiency & improves the employee experience: https://t.co/5dYRrnSzKZ

[Service Cloud @ServiceCloud]

With a 27%+ increase in efficiency and customer satisfaction, Chatbots and Self-Service are helping customers do more with less.

Explore how @Prudential and @PenFed are powering up 🚀 their Service: https://t.co/NrE7at7lhc

[Katelyn Burrill @katelynburrill]

Great news! @Salesforce has been named a Leader in the 2021 Gartner® Magic Quadrant™ report for Field Service Management.

Check out more from the report: https://t.co/nu7UdEGgym

[Katelyn Burrill @katelynburrill]

Currently listening: https://t.co/I8v7kMAZjR

[Service Cloud @ServiceCloud]

Our State of Service report provides insights from 7,000 service professionals on how companies are building digital resilience and meeting changing customer needs.

https://t.co/isXcrrSTS5

[Katelyn Burrill @katelynburrill]

Join us! https://t.co/gzapHTAika

[Salesforce @salesforce]

Who doesn't love an after-party?!

We're inviting you to join @briansolis's @Twitterspaces on April 21st at 11:30am PT.

We're going to unpack everything from #SuccessAnywhere with special guests and engaging convos. We can't wait to see you there!

[Katelyn Burrill @katelynburrill]

“We can all get through this together. That's what is really important to us.” Marc @Benioff, @CNN's 2020 CEO of the Year, reflects on leading @Salesforce through the pandemic. Important: https://t.co/I1k5n8yAFq https://t.co/g3NpgD38PH

[Katelyn Burrill @katelynburrill]

@Shutterfly I'm getting a 502 Bad Gateway error when trying to access your site. I was just about to place my Christmas Card order when everything went awry!

[Katelyn Burrill @katelynburrill]

Join us for a discussion with IDC's @gerrybrown, and Michael Kuebel, Senior Director in Field Service Transformation at Salesforce, where they will discuss how businesses can transform field service. https://t.co/oWrIbLkYDX

[Katelyn Burrill @katelynburrill]

We’re proud to be recognized as a Leader in the SFA, CRM CEC, and FSM 2020 Magic Quadrant reports by Gartner. Read this article to see why. https://t.co/CyEi2pjbHc

[Katelyn Burrill @katelynburrill]

With @Salesforce and @awscloud, cloud contact centers are enabling service reps to provide the best support from their kitchen tables, working from anywhere in a COVID-19 world https://t.co/0FjpZw3M3i

[Service Cloud @ServiceCloud]

Salesforce has been named a Leader in the 2020 Gartner Magic Quadrant report for Field Service Management.

We want to thank our amazing customers because this wouldn't be possible without you!

https://t.co/Bd0HaP6Cyn

[Salesforce @salesforce]

We stand with the Black community against racism, violence, and hate. Now more than ever we must support one another as allies and speak up for justice and equality.

[Katelyn Burrill @katelynburrill]

With @Dreamforce only a couple days away, now is the time to solidify your agenda to ensure you get the most out of the conference. Check out the 5 things field service pros cannot miss at #DF19: #fieldservice #SalesforceFSL https://t.co/pmrixVJgBk https://t.co/nNrOc54eU1

[Katelyn Burrill @katelynburrill]

#ClickConnect was a great success with over 350 participants including customers, prospects, and partners! Didn’t have a chance to attend? Read our blog recap: https://t.co/RMrZgAi157 #fieldservice https://t.co/feFMK6XfS7

[Katelyn Burrill @katelynburrill]

Learn how to get the most out of your #IoT investment with a #fieldservicemanagement solution which can react in real-time: https://t.co/iGUFOhgmXN #fieldservice #internetofthings https://t.co/Km0wLH4Sks