Kim Butler

[Kim Butler @KbKimb63]

@StagecoachNE Was the 16.00 from Gateshead to Sunderland today. Driver said heaters weren't working. On the no 13 now and heaters are not working on here aswell. Supposedly heaters are not turned on as it drains the battery. I will avoid these electric buses, especially in the winter .

[Kim Butler @KbKimb63]

@StagecoachNE
Why are your electric buses like ice boxes inside the saloon? Everyone I've been on are so cold and make a journey so uncomfortable, especially when travelling from Newcastle to Sunderland.

[Kim Butler @KbKimb63]

@parcelforce bare faced liar

[Kim Butler @KbKimb63]

@parcelforce your driver are bare face liars

[Kim Butler @KbKimb63]

@gonortheast why didn't the 23.14 from Boldon asda not turn up? Absolutely joke

[Kim Butler @KbKimb63]

@IKEAUKSupport hi,ordered wardrobe on 27th March and delivered on the 28th March. One of the bracket for the clothes hanger was broken. How do I get a replacement?

[Kim Butler @KbKimb63]

@IKEAUKSupport hi,I ordered wardrobe on 27th March and they were delivered on 28th March, great service 👍 one of the clothes rail fitting was damaged. How can I get a replacement?

[Kim Butler @KbKimb63]

@IKEAUKSupport hiya, I ordered wardrobe on Saturday 27th March and they arrived the following day,fantastic service 👍 one little problem, the bracket for inside wardrobe to hold pole on was broken. How can I get a replacement?

[Kim Butler @KbKimb63]

@MandSBank I've tried the chat on internet banking but it's not working. I'll give it another go before calling.

[Kim Butler @KbKimb63]

@MandSBank hi ,I've been trying to chat on via the banking app,but it's not working. I need some help with a refund that easyjet are saying they've refunded and it's the my credit card company who is at fault. Can you help?

[Kim Butler @KbKimb63]

@easyJet hiya, so you not flying out of Newcastle. We've got flights booked for next September, what will happen with those flights?

[Kim Butler @KbKimb63]

@easyJet have you cancelled flights in September?

[Kim Butler @KbKimb63]

@TUIUK I was told I'd have my refund within 5 working days. That was on the 9th of May. I can't get through on phone and already spent a fortune been kept on hold to be cut off. So can you please refund my money asap!

[Kim Butler @KbKimb63]

@TUIUK your simple online refund doesn't work. It doesn't recognize my booking ref. It's getting beyond a joke now

[Kim Butler @KbKimb63]

@TUIUK @Wilmatomo72 I spent 2 and half yesterday on hold to this no and still no answer. Spent £25 on phone call so far .

[Kim Butler @KbKimb63]

@TUIUK finally get through on phone only to be cut off. Your message says you are refunding money if your travel was before 13th April. Mine was meant to be 7th April So why have I not received mine?

[Kim Butler @KbKimb63]

@TUIUK can someone help? I'm getting nowhere on phone, DM or FB, or on here . Everyone else seems to be getting a reply but no me

[Kim Butler @KbKimb63]

@TUIUK @Jimbowidnes I suppose to have credit reference before 1st of May. A friend has had full refund and holiday was not till May 7th. Ours was meant to be 7th of April.

[Kim Butler @KbKimb63]

@TUIUK I was supposed to have a credit reference no by 1st of May. Our holiday was meant to be 7th of April. I have a friend who's had full refund and their holiday is not till 7th of May. How come?

[Kim Butler @KbKimb63]

@thetrainline Thank you so much. I really do appreciate all that you have done.