Andrea Kempter

[Massimo @Rainmaker1973]

Well, about your cat... There's good news and bad news...

[the real place: https://t.co/qHonst1wlp]

[Faithless @faithless]

We are heartbroken to say Maxi Jazz died peacefully in his sleep last night. He was a man who changed our lives in so many ways. He gave proper meaning and a message to our music. He was a lovely human being with time for everyone and wisdom that was both profound and accessible.

[Andrea Kempter @KempterAndrea]

There are many areas where an organization can benefit from adopting #ServiceManagement best practice, including better alignment of services with business, customer and user demands, best use of resources, and elimination of redundant work.
► https://t.co/7Ie4FUux8G

@YaSMcom

[Andrea Kempter @KempterAndrea]

Video: How to adapt the YaSM service management process templates to the needs of your organization:
► https://t.co/F84jQOW9qC

#ITSM #ESM #ITIL | via: @YaSMcom

[Andrea Kempter @KempterAndrea]

Service management project guide
This #roadmap provides a high-level description of a #ServiceManagement implementation project that will be usable across a wide range of diverse organizations.
► https://t.co/onw6LHsqaZ

#CustomerJourneyMap | via: @YaSMcom

[Go Fish Digital @GoFishDigital]

We're devastated to share that our colleague and dear friend, @bill_slawski has passed away. Words simply cannot express our sadness. We are forever grateful for the opportunity to have worked with Bill. We’ll share much more info and arrangements as it comes available to us.

[Liseth Perez @LisiPerezBiogeo]

Let's #celebrate today the #WorldWaterDay with these magnificent #drone #images of some of the #lakes in the #karst #mountains of the #Selva #Lacandona #Chiapas #Mexico
In collaboration with #GEOTEM  https://t.co/11M6nDcoSB
Credits: J. Bücker #selvalacandona #tubraunschweig

[Andrea Kempter @KempterAndrea]

All #ServiceManagement frameworks recommend that service providers apply strategic thinking to guide the development of their business.
In YaSM we boiled down the strategic process to the essentials:
► https://t.co/Wn8wh88JHM

#StrategyManagement | @YaSMcom

[Simon Kuestenmacher @simongerman600]

Lovely relief map of the US by @hellovizart

[Andrea Kempter @KempterAndrea]

#ITIL4 and its preference for 'simple and practical' ways of working provides an opportunity for a fresh start with #ServiceManagement processes!
► https://t.co/OXSYnRtbOY

#ITIL #ISO20000 #EnterpriseServiceManagement @yasmcom

[Barry Schwartz @rustybrick]

Schema org launched a beta of its structured data testing tool named the markup validator https://t.co/9UmZG5jn85 hat tip @schemaapptool

[Barry Schwartz @rustybrick]

If you missed it, it looks like @johnmu updated his blog https://t.co/d6OftiQc1b

[Andrea Kempter @KempterAndrea]

As a professional domain, service management has been maturing for decades. Today, organizations that provide services can tap into a huge body of knowledge!
► https://t.co/7Ie4FUux8G

#ServiceManagement #wiki #FAQ | @yasmcom

[Bill Slawski ⚓ 🇺🇦 @bill_slawski]

Google Knowledge Panel Interface Patent @gofishdigital https://t.co/anCthd5rKx

[Bill Slawski ⚓ 🇺🇦 @bill_slawski]

SEO Resources to Learn More (Updated) https://t.co/80nFLkwaWL

[Andrea Kempter @KempterAndrea]

ITIL® key performance indicators (#KPIs) contribute to better decision-making in the organization. The suggested KPIs in our Wiki comply with the #ITIL recommendations and were enhanced with elements from COBIT®.
► https://t.co/v5kSUhUAjV

[Barry Schwartz @rustybrick]

ICYMI: Our educator, our professor, our mentor - Bill Slawski has had a medical issue and it is our time to tell him how much he means to the SEO industry https://t.co/GbK6alHBij submit a story about Bill at https://t.co/Qxpv7WLL0X

[Glenn Gabe @glenngabe]

An update on the Structured Data Testing Tool: "We're refocusing the Structured Data Testing Tool and migrating it to a new domain serving the schema .org community by April 2021. Going forward, the tool will no longer check for Google Search rich result types. "

[Andrea Kempter @KempterAndrea]

What are the key factors for success in #ISO20000 projects?
How the YaSM process model supports your ISO 20000 initiative:
► https://t.co/dgLpYewlja

From the YaSM #ServiceManagement Wiki: @yasmcom

[Andrea Kempter @KempterAndrea]

The YaSM #ServiceManagement Wiki | #DevOps has often been seen as a way to break free from this world of rigid processes and get things done faster.
Can YaSM and DevOps go together?
► https://t.co/Ng9qHGgMJW

#ITSM #ESM | @yasmcom