Kieron-Scott Woodhouse @KieronScott from Dext opening the last day of our UX & Product Design Week with an insightful session on how to measure the value of design and how to structure you team for success #fla_uxpd
@jmspool Sure, would love your support. ππΎ
UX Designer, UK - https://t.co/BBvAArvDyx Design Ops, UK https://t.co/Tvq16BfGhw UX Researcher, UK - https://t.co/XixGBBq6Vq
@betterux_@FranciscAknai A2 | Lack of basic process or clear channels of communication. I always try really hard to identify who all the stakeholders are including those silent ones by facilitating a group sessions. A good UX discovery workshop will ID a load of stuff #UXChat
@bkenna1@betterux_@FranciscAknai Also things are so fast paced now, people don't want to have to always trawl through a report. It's sad - but reality.
@betterux_@FranciscAknai A1 | I adjust the message depending on who I'm speaking to and what depth/granularity they care for. I'll try and identify this at initial discovery discussions with stakeholders #UXChat
@betterux_@UXCodeLine A2 | Regular communication is key. I'd build in ceremonies to ensure we are touching base to align and feed info both ways.
I also think it's important to ensure that execs feel involved. Allow them to own some of the credit. #uxchat
@OksanaIvanovaPM @DougCollinsUX@UXCodeLine@betterux_ I'm not saying it doesn't happen. I'm questioning wether I would try to tackle changing the culture or move on, hence no silver bullet - depends on my investment in the business (happiness and growth) #uxchat
@UXCodeLine@betterux_ I always try to speak the same language. Wether it's hard metrics or internal status. Aligning and understanding what they're trying to achieve is important. #uxchat
@betterux_@UXCodeLine It will allow us to solidify your assumptions and gut feeling. "I'm here to help" - knowing full well it may do the opposite. If it does the opposite it's a good foundation to start a frank conversation with the evidence in front of you #uxchat
@hwakmoth THE WORST OUTCOME! Looking up at the stark white ceiling, whilst the slow realisation that you're now affectively laying in other people's pee... DIED! β οΈ