Wonder how my local utility is leveraging technology?
National Grid expands customer engagement platform to 2 million customers - Electric Light & Power
https://t.co/lSZbeLgohc
Thought of you and the Amway team @bradvanhoute - Virtual makeovers are better than ever. Beauty companies are trying to cash in @CNN https://t.co/xFF55peyTu
Tired of frustrated patients sitting in your waiting rooms? Check out 36 vendors that are making virtual care a reality. https://t.co/d2Xgb8FEF6 #Healthcare#Virtualcare
Customer experience skills are in demand. Strengthen your expertise: Try a two-week trial of Forrester’s #CX Foundations course. https://t.co/A7Il9HIqJS #career#CustExp
Boards and organizations now prioritize #security, but a communication gap still remains. @JinanBudge explains how times have changed, and why the problem remains the same: https://t.co/V6IZY70cEk
#Payments are moving from disconnected to autonomous payments, where they’ll melt into the broader commerce experience and create incremental value for consumers: https://t.co/LK4o8bIPKI
Help me remember those we've lost to suicide and build awareness by donating to the American Foundation for Suicide Prevention.
https://t.co/Baun8x2gtv via @DonorDrive
The battle for skilled #CX practitioners is increasing, but the talent pool isn’t keeping up with the demand. @samsternjones & @maxieschmidt explain the importance of CX training and what firms should focus on: https://t.co/Ttnfm5jWB1 via @CMO_com
#Retail is changing, but growth is possible. @OfficeDepot Chief Retail Officer @kevinmoffitt explains how culture has been key to the company’s success: https://t.co/8FfEpYboSd