Kshitij Tahiliani

[Kshitij Tahiliani @Kshitij_07]

@MyntraSupport No resolution yet. Same pattern repeated. - @myntra , @MyntraSupport

[Kshitij Tahiliani @Kshitij_07]

@MyntraSupport (1/4) Placed an order for Ajanta's Double Sided Analog Wall Clock (Order:298807-3671773-4796403). The clock arrived in a damaged condition. Since last one week, we've attempted to return this clock 5 times.

[Kshitij Tahiliani @Kshitij_07]

@MyntraSupport @MyntraSupport - The time frame for resolution was yesterday (24th May). Nothing different than what had already happened has transpired since I've raised the issue. Any comments ?

[Kshitij Tahiliani @Kshitij_07]

@MyntraSupport Thanks - I see you had initiated the return pickup (AT 9.58 AM), but the same cycle has repeated within 30 mins(Cancelled by Courier service at 10.22 am). Adding the screenshot here for your reference & pursual. (Pls check timestamps & subject)

[Kshitij Tahiliani @Kshitij_07]

@MyntraSupport (4/4) I would request a refund for the paid amount or a swift return of this item. This has been a terrible experience for no fault of ours. Please help to close this as soon as possible

[Kshitij Tahiliani @Kshitij_07]

@MyntraSupport (3/4)Tried reaching out to support team on call everyday since the order has arrived & explained to them the situation.(See attachment with call logs) They assure us that the return pickup will happen but hours after the call, we receive the cancellation message.

[Trailhead @trailhead]

🤩 It's HERE! Now, It's your turn to skill up on Agentforce. 🤓

Learn how to build your first agent and uncover how it integrates freely with generative AI to handle tasks, make decisions, and more.

Start now🤩 It's HERE! Now, It's your turn to skill up on Agentforce. 🤓

Learn how to build your first agent and uncover how it integrates freely with generative AI to handle tasks, make decisions, and more.

Start now🤩 It's HERE! Now, It's your turn to skill up on Agentforce. 🤓

Learn how to build your first agent and uncover how it integrates freely with generative AI to handle tasks, make decisions, and more.

Start now🤩 It's HERE! Now, It's your turn to skill up on Agentforce. 🤓

Learn how to build your first agent and uncover how it integrates freely with generative AI to handle tasks, make decisions, and more.

Start now🤩 It's HERE! Now, It's your turn to skill up on Agentforce. 🤓

Learn how to build your first agent and uncover how it integrates freely with generative AI to handle tasks, make decisions, and more.

Start now:

[Salesforce @salesforce]

🆕 Agentforce is in every app with 100+ industry-specific actions.

Build and deploy custom agents with low code in Agentforce Studio. And with Agent Builder, everything you’ve built on Salesforce over the years can be used to customize your agents: https://t.co/Ww4ZnIUZOI #DF24

[Salesforce @salesforce]

🤑 Free upgrade.
♾️ Unlimited potential to transform your company with AI agents.

Get all the apps you need to build your Agentforce with Salesforce Foundations, available for Enterprise Edition customers and higher: https://t.co/Ww4ZnIUZOI #DF24

[Salesforce @salesforce]

#DF24 Day 1 – the TL;DR:

🦾 Agentforce for every cloud, industry, & app
💪 Agentforce Studio
🦾 Agent Builder
💪 Atlas Reasoning Engine
🦾 Agentforce for @Tableau
💪 Agentforce for @SlackHQ
🦾 100+ new industry-specific AI features
💪 And more…

Visit @Trailhead and get hands-on experience with our 🆕 Agentforce innovations: https://t.co/QHoU6pBJdY

[Clara Shih @clarashih]

There are 5 elements of an AI agent. You have to nail each one to have reliable enterprise agents. But you don't have to DIY. Everything you've invested in Salesforce gives you a huge head start.

1️⃣ Role. What job is the Agent doing? It's similar to the roles @salesforce customers have already defined today across the Customer 360. If you're using @SalesCloud, you've defined roles for your SDRs and AEs: their tasks, metrics and dashboards. It's also the management of these roles— we've extended Omni Supervisor to allow you to manage both your contact center workforce and Service Agentforce.

2️⃣ Data. What knowledge the Agent can access in order to perform its role. Salesforce customers have all of this data already in the Salesforce Platform. Structured data like your custom objects as well as unstructured data like Slack conversations and knowledge articles. This also includes metadata and external data. Our new Data Cloud Zero Copy Partner Network lets pull in all of your external data lakes and warehouses to be activated by #Agentforce.

3️⃣ Actions. What systems and workflows you want your Agent to access in order to get the job done. This is powerful and not something you want to risk an LLM hallucinating. Good news: you've already built your trusted business processes into Salesforce- every Flow you've invested in, every line of Apex code, every @MuleSoft API is now available for you to point and click and empower your Agentforce.

4️⃣ Channels. Where do employees and customers interact with your Agent?
Only Salesforce offers every major channel natively, whether that's Whatsapp, Apple Business Messaging, Voice, Email or your website. One less thing to DIY!

5️⃣ Trust and Security. This is paramount in order to deploy an autonomous Agent in the enterprise. Every Agentforce interaction runs through the #Trust Layer— this includes data privacy, data security, guardrails, monitoring and observability.

The innovation you've built has been battle-tested by your sales, service, marketing, and commerce teams, and now serve as the guide and guardrails for your Agentforce. All the work you've done all these years means you can start miles ahead on your autonomous agent journey ✨

#DF24 #agents #enterprise #agentforce #salesforceplatform

[Clara Shih @clarashih]

The brain of #Agentforce is our #Atlas learning and reasoning engine, developed by @SFResearch 🧠

Atlas reasons, generates a plan, evaluates, and refines until it feels confident it knows how to accomplish your goals. It pulls in the data it needs from Data Cloud using advanced #RAG and custom CRM #embeddings. Then Atlas takes action across the Customer 360, whether that’s automating a campaign in @MarketingCloud, resolving a case in @ServiceCloud or, in @OpenTable’s case, confirming that perfect dinner reservation for your friend's birthday.

The more you use Atlas, the smarter it gets. We've pioneered reinforcement learning based on customer outcomes (#RLCO)— Agentforce is continuously tuning to align with your business outcomes, such as higher conversion and increased CSAT. Your data is never our product, which means your outcome data is proprietary to you.

The results we're seeing are incredibly promising. Agentforce powered by Atlas delivers 33% more accuracy and 2x more relevance than DIY AI. It's the difference between a DIY science project and a trusted enterprise-grade agent you can confidently deploy into production.

#DF24 #agents #enterprise #reasoning #dreamforcekeynote

[Nitish kumar @nitish231]

Our car was broken into during our visit to #SFO for @Dreamforce ,and my friend passport & valuables were stolen. @IndianEmbassyUS can you please help ?? Friend has travel planned in US this week and next week back to India.

[ABSYZ Software Consulting Pvt. Ltd. @absyz]

Our #midyear Sales offsite was a huge success! Last week, our #Sales & Management team soaked up the sun in #Colombo while discussing the latest #salesstrategies & #salesforce trends, participating in #teambuildingactivities & enjoying the beautiful weather & food at Taj Samudra

[Salesforce Partners @partnerforce]

#SalesforceDays will begin again on November 1, so be sure to recap this year's success - like 34,000 credentials earned!

ICYMI: Check out all of our on-demand sessions to fast-track your skills and knowledge to earn credentials.

[Kshitij Tahiliani @Kshitij_07]

@SalesforceUX @katkavokrinkova @AsteriskLoftis @micahEberman @doti @rajeshalajpur

[ABSYZ Software Consulting Pvt. Ltd. @absyz]

The wait is over and we are now at GITEX Global 2022! Come and meet us at Stand No: 50 , Hall: 08 at Dubai World Trade Center. We ABSYZ are ready to explore you all the latest and greatest in tech!

#lifeatabsyz #Gitex2022 #Gitexglobal2022 #Dubai #DWTC #gitex #gitexglobal

[Kshitij Tahiliani @Kshitij_07]

@asksalesforce Hi.. We had an org backup which helped us to restore the org to its earlier state. Thank you for the prompt response

[Kshitij Tahiliani @Kshitij_07]

@partnerforce , @asksalesforce - we r locked from d Prod instance (all users including the admin). "Forgot Password" option isn't taking the admin to the password update page either. We can't raise an SF case either without logging in. Can you please help on an urgent basis ?