Kuwar Ashta

[Kuwar Ashta @KuwarAshta]

@9NewsAUS Was it an automatic update induced by AI ? As we are relying more on AI, replacing actual humans, these issues are on the rise. These outages are a wake up call for industries relying on just AI.

[Kuwar Ashta @KuwarAshta]

@9NewsSyd Omg, third incident in one week. Negligence of board, job insecurity and laying off people are putting peoples lives at risk. Shame

[Kuwar Ashta @KuwarAshta]

@Sonos , Is the 14.12 issue addressed for Arc Soundbar and sub users? Ever since the upgrade, users have complained around lack of bass from sub and volume drops with Trueplay enabled.

[Kuwar Ashta @KuwarAshta]

@Sonos Knock knock, it’s been a while. Can this tweet serve as a wake up call to fix the 14.6 issue? It has plagued the system. @Patrick_Spence can’t be sleeping on the issue mate. 2 months is a massive time to fix a problem

[Kuwar Ashta @KuwarAshta]

@Sonos Have tweeted several times the issues with 14.6 update causing Sub and surrounds dropping out completely. A lot of users across the globe are affected. Have been facing the issue since 4 weeks now, please fix. Submitted around 30 diagnostics and no promised resolution

[Sonos @Sonos]

@KuwarAshta We apologize for the experience you've encountered. We'd like to connect you with a dedicated support agent to remedy the situation as fast as possible. Please find our note in your direct messages. Thank you for your continued patience!

[Kuwar Ashta @KuwarAshta]

@Sonos Following up on this again, any ETA please?

[Kuwar Ashta @KuwarAshta]

@Sonos @Patrick_Spence please assist. You can’t leave your users to bleed and not have this fixed. Please engage your engineering team to help all users impacted. https://t.co/s2emf4ke8S

[Kuwar Ashta @KuwarAshta]

@Sonos https://t.co/s2emf4ke8S

[Kuwar Ashta @KuwarAshta]

@Sonos Have reverted to your DM pretty much instantly and shared the case number 03881987 . Please take note that the case is open since 27th April and still unresolved. Several 100 users are experiencing the same issue

[Kuwar Ashta @KuwarAshta]

So many can’t be wrong. Own it @sonos @Patrick_Spence

[SonosFail @FailSonos]

@ThePandoGroup Not a good deal of software doesn't work @Patrick_Spence @Sonos https://t.co/9LWe5uvGmA

[Kuwar Ashta @KuwarAshta]

@PiunikaWeb This isn’t going to help. Powering on/off the system all the time can cause unexpected issues with HW in long run

[Kuwar Ashta @KuwarAshta]

@FailSonos @engadget @Sonos @Patrick_Spence @Sonos @Patrick_Spence

[SonosFail @FailSonos]

@engadget That's great! @Sonos what about those of us stuck with a broken system since 14.6 @Patrick_Spence https://t.co/Vb8y9fL2Wp

[Kuwar Ashta @KuwarAshta]

@roubaixcc @Sonos @Patrick_Spence

[William Howe @willkhowe]

@Sonos Please make an official statement/timeline regarding the surround/sub dropout since your latest 14.6 release. 400 replies in your forum, and 100’s more on Reddit. For such an expensive ecosystem to not be functioning for weeks with zero communication is unacceptable!

[SonosFail @FailSonos]

@stopde_official @Sonos I have the same setup and mine hasn't worked in over a month. Update 14.6 broke my system @Sonos won't refund or fix. Return while you can! @Patrick_Spence

[SonosFail @FailSonos]

@airercode500 @cocdcy My @sonos theatre set-up hasn't worked in over a month. 14.6 update killed it. @Patrick_Spence

[SonosFail @FailSonos]

@roubaixcc @Sonos They are not doing anything. My system hasn't worked in a month since 14.6 @Patrick_Spence

[William Howe @willkhowe]

@xLaTeNiTe05x @Sonos 14.6 bricked my system too