Lorna Wells

Teacher and baker

[Lorna Wells @LornaCWells]

@WSHighways when are you going to sort out the carnage of roadworks that currently occupy Lancing? No-one can get in or out as every major road has some form of temporary traffic lights. Even the emergency services can't get through #sortitout

[Lorna Wells @LornaCWells]

@PostOffice @RoyalMailHelp I've contacted them as well, no-one is replying! It's awful!

[Lorna Wells @LornaCWells]

@PostOffice can someone explain why when I posted a large letter last week on tracked 48hrs its taken longer and now more postage needs to be paid? It was double checked by the post office counter staff before being accepted too

[Lorna Wells @LornaCWells]

@RoyalMailHelp why am I being told I haven't paid enough for a large letter on tracked 48h that's taken over a week to have a delivery attempted. It was all double checked by counter staff before being accepted!

[Lorna Wells @LornaCWells]

@HighwaysSEAST @SussexRoadsPol Hate to break it to you, but it's still one lane...

[Lorna Wells @LornaCWells]

@NationalHways get on and help @WSHighways sort out this mess- all because the A27 is still shut and apparently a bypass isn't needed. Utter madness.

[Lorna Wells @LornaCWells]

@WSHighways state of traffic this morning all because the A27 is still closed 🥴 get out and sort it so people can get on with trying to get to work!

[Lorna Wells @LornaCWells]

@Tesco can you tell me who's brilliant idea it was to stop selling shoes for younger children. Just been informed that only slippers and school shoes will be available from now on- what about nursery age children who need affordable footwear?!?!?! #useless

[Lorna Wells @LornaCWells]

@GlennSwifty @easyJet @UK_CAA She's been forced to buy flights from Paris to Luton in order to get home. If she hadn't checked her flights on the way to the airport she wouldn't have found out until she got there.

[Lorna Wells @LornaCWells]

@easyJet hi, why is flight U28330 from Paris cancelled? My sister is due back today and now being told she can't. Help please!

[Lorna Wells @LornaCWells]

@easyJet The status the flight is cancelled and she's been forced to buy a new flight to Luton in order to get home. Duty of care??? And zero communication from Easyjet @UK_CAA

[Lorna Wells @LornaCWells]

@tescomobile just wondering why there's no 4g in BN13? Checked your status checker and apparently no issues. Restarted phone several times over the past week and still nothing. I'm lucky to get H+ 🤷🏼‍♀️

[Lorna Wells @LornaCWells]

@Fionafkfifi We've been on hold since 5.50pm and finally got through- it's been 5 days trying!

[Lorna Wells @LornaCWells]

@virginmedia Day 5 of trying to cancel our contract. Still no reply, on hold for eternity to be cut off and WhatsApp restarted the process. Glad I sent a complaint to @Ofcom, I sincerely hope they investigate.

[Lorna Wells @LornaCWells]

@Ofcom @virginmedia Thank you, it's been several days and judging by the amount of unhappy customers on their twitter page, I'm just a drop in the ocean. I'll send the form ASAP!

[Lorna Wells @LornaCWells]

@Ofcom have you seen the poor service currently being offered by @virginmedia ? Not answering the phone to people trying to cancel contracts but able to answer to upgrades.

[Lorna Wells @LornaCWells]

@virginmedia You said this yesterday, and it's still not fixed. We still can't get through and by the looks of it, neither can the rest of your customers. I hope @Ofcom do see this and investigate because it's just not on.

[Lorna Wells @LornaCWells]

@virginmedia trying to cancel our account and port our landline number, what a surprise, no staff to help. Guess I'll just cancel the direct debit now then!

[Lorna Wells @LornaCWells]

@katiemp89 @virginmedia I think @Ofcom will like to have a look at what's going on...

[Lorna Wells @LornaCWells]

@virginmedia I wonder what @Ofcom would make of all this terrible service after you announce price hikes and people can't cancel their contracts

[Lorna Wells @LornaCWells]

@virginmedia Just answering the phone would be a start, not being cut off after 45mins of being on hold, three times. For a tech company, it doesn't say much #useless #noservice