Lucia

[Lucia @Lucia1ferdinand]

@thetrainline can't download tickets or receive booking confirmation......!!!!!!

[Lucia @Lucia1ferdinand]

@jet2tweets any update on antalya flight, 3.5 hour delay no info from ground staff. No food or drinks offered

[Lucia @Lucia1ferdinand]

@AndersHolmbergs @jet2tweets Yes but flight 10 mins before departed ok. It would just be good to have a little info.

[Lucia @Lucia1ferdinand]

@jet2tweets what's happening with flight LS1604 from Antalya to Stansted..no info In airport, nothing on website.

[Lucia @Lucia1ferdinand]

@pritipatel is just restarting the slave trade #evil #PritiPatel

[Lucia @Lucia1ferdinand]

@SouthernRailUK when are timetables returning to the same levels as last summer?

[Becca 🐈‍⬛ @Bechi_AD]

@lastminute_com I can't cancel my booking online, I can't get through on webchat or on the phone? How am I meant to do anything? Also I was on hold for over 20 minutes before I was unceremoniously hung up on. Appalling customer service.

[Atif Khan @Khan786Atif]

Bad customer service experience with @lastminute_com. Has anyone else been in contact and been shut out. After multiple exhausting conversations this morning, customer service agents refuse to help and refuse to let me speak to a manager. Absolutely disgusted.

[Gill Sewell @gillyjelly7]

@lastminute_com I have been trying to get an issue resolved since 4th January when I had to cancel a trip due to covid restrictions. I have emailed and called at least once a week but get through to very rude unhelpful staff

[Sunil Tailor @ST41LOR]

Never booking a flight with @lastminute.com again! #poorcustomerservice

[Mel Gilbert @teacher2long]

@lastminute_com why can’t I speak to someone who can help me? I’ve booked a hotel with free cancellation and a flight (with Ryan air that had a policy that flights could be moved) yet no one is able to help me understand the cancellation process? You just keep taking money.

[No oil @Noel000123Noel]

@kiwicom247 & @lastminute_com #kiwicom247 & #lastminute two companies to STAY CLEAR OFF.

[Kate Newhook @KateNewhook]

@lastminute_com do your reply to your customers or just ignore them?

[Dawn 🖤 @x88dgm]

@ascarlettx @lastminute_com @KLM_UK @YotelHQ Luckily I managed to change my flights on KLM but cannot change my hotel due to the poor service from @lastminute_com and @YotelHQ I won’t be booking with either again!

[David Longhurst @DavidLonghurst8]

@lastminute_com can you please tell me after 15 phone calls 5 live chats i still don’t have my refund and told to keep wait and someone will call me back! Guess what ! You don’t !!! I started this back in October #poorcustomerservice #lastminute

[Lucia @Lucia1ferdinand]

@lastminute_com DO NOT BOOK With these thieves.

[Lucia @Lucia1ferdinand]

@lastminute_com the absolute worst customer service team (especially Clemontina). Flexible flights are a con and they don't allow any flexibility, purposely replying to change request after the deadline. #lastminute.com #conartists DO NOT book anything with them.

[Neil 🍎🥦Bharadwa @MrNeilB]

Hello @elrow_ *YOU* cancelled the London Town event last week but *YOU* only refund 89% of the ticket value. How does that work then? #Elrow

[Tim Walker @ThatTimWalker]

‘This suggestion tears apart the UN Geneva conventions giving the right to everyone to apply to any country for asylum. The UK left the EU but the UK did not leave the international community and the UN.’ https://t.co/sbBwOl8Gdk

[Lucia @Lucia1ferdinand]

@residentadvisor you've emailed me saying I can't get a refund for my fabric tickets but I've contacted you so many times without a reply?