lucinda

[lucinda @Lucinda__May]

@nectar hi, received an email that I had spent my nectar points but it wasn’t me, completely different location

[lucinda @Lucinda__May]

@edfenergy been messaging all week on WhatsApp and no response; your deadline for the Sunday saver is today. Please reply!

[lucinda @Lucinda__May]

@SkyHelpTeam Both cancelled on the same day but only one small box sent to us to return in

[lucinda @Lucinda__May]

@SkyHelpTeam you’ve sent a box to return sky equipment but no room for the router, only sky Q box and controls. Am I meant to not return it?!

[lucinda @Lucinda__May]

@OctopusEnergy trying to switch energy ahead of tomorrow’s changes, but you can’t find my address as it’s a new build - any way to resolve tonight?

[lucinda @Lucinda__May]

@marksandspencer sparks app showing 20% off sandals, when clicking ‘shop now’ on the offer and adding to basket the offer isn’t applied?

[lucinda @Lucinda__May]

@sweatybetty I’ve tried replying but it won’t go through? Can you try messaging me first?

[lucinda @Lucinda__May]

@sweatybetty hi, just gone to make an order and add my code from a treat I won via email but it says it’s not valid?

[lucinda @Lucinda__May]

@BootsHelp Yep that’s the link I clicked and got the error message

[lucinda @Lucinda__May]

@BootsUK hi, please can you help. I’ve received an advantage card offer in the post which expires 18th July, however it is not working?

[lucinda @Lucinda__May]

@BootsHelp Hello, it doesn’t allow me to?

[lucinda @Lucinda__May]

@ASOS hi, sent two orders back but only one confirmed received from you. Order 724126489 missing

[lucinda @Lucinda__May]

@DVLAgovuk how can I speak to someone regarding a driving licence query, for days the phone line says busy call back later?

[lucinda @Lucinda__May]

@sarahsarahrees No, just had to rebook a new holiday!

[lucinda @Lucinda__May]

@easyJet Due to fly to Italy fri-wed. Their rules are 5 days quarantine making the trip pointless. Pls explain why you won’t give a voucher and are enforcing rebooking a trip?! I’m not asking for a refund, but to plan a whole trip now is unreasonable

[lucinda @Lucinda__May]

@easyJet Due to fly to Italy fri-wed. Their rules are 5 days quarantine making the trip pointless. Pls explain why you won’t give a voucher and are enforcing rebooking a trip?! I’m not asking for a refund, but to plan a whole trip now is unreasonable

[lucinda @Lucinda__May]

@easyJet hi, I have a voucher from last year, if I book and decide to postpone my trip, does your flight protection promise apply - I can alter?

[lucinda @Lucinda__May]

@easyJet Thanks, but to confirm, it will be applicable if I use a voucher (issued last year due to cancellation) to pay for the flights?

[lucinda @Lucinda__May]

@sainsburys Appreciate the response but that’s only the second one now resolved, there’s three issues in my message!