@OpenAI@sama@thsottiaux
I know the team is working hard on the recent Codex issues, but this has gone on long enough that users deserve more transparency.
This isn’t just about my own $200 plan. There are many paying users on the same tier reporting that Codex has been unreliable or effectively unusable for days.
What makes it even harder to accept is the contrast: some users are already being gradually rolled onto GPT-6 Sol, while another group of paying users is still stuck dealing with constant capacity errors and can barely use Codex at all.
I’ve personally gone 6 days without being able to use Codex normally. That’s a meaningful part of a paid subscription simply gone.
And when this is finally fixed, a usage reset alone is not enough. Resetting quota doesn’t give those lost days back.
Affected users should get a subscription extension or equivalent account credit.
Fix the issue, explain what happened, and compensate the users who actually lost paid service time.