• #CommsPro in government • Chair of #GCS Heads of Internal Communications network for ALBs. • Part-time #fitnessprofessional, lover of animals, Views my own.
@EastMidRailway@lori_nikole Appalling service at St Pancras tonight. No info given to staff. Have you declassified first class? Staff no nothing and passengers penned in.
@EastMidRailway really poor communications at #kingscrossstpancras tonight. Confused and uninformed passengers and no communications between train operators.
@NetworkRailKGX no one can hear your appalling tannoy which is making these delays even more frustrating for passengers. Also how do propose I get to Lincoln or even Newark today?!
@GWRHelp I need to travel Worcester - Paddington on Monday 18/07 National Rail &your app say all trains cancelled? Are any services running? Doesn’t say what the amended timetable is? I don’t want to sit at a station for hours in extreme heat. Can you say which services will run?
@GWRHelp Also your site (which I had checked already) doesn’t say anything specific about whether you’re running alternate services or which services may be more affected, aside from just “check before”. Are GWR planning on cancelling all services Worcester to London as my photo suggests?
@GWRHelp So the answer is no, services won’t run at all between Worcester and Paddington after the 0726. I appreciate we can’t guess the temperatures (aside from it being very hot!) but based on that, you must have told your crews whether they are working or not tomorrow? 1/2
@WestMidRailway And it’s a very poor service and needs complete review if you need to cancel local trains (not even medium or long distance ones) a full working day ahead to get the trains in the correct places. I also think you should inform your staff!
@WestMidRailway why are no trains running Worcester to Kidderminster? Nothing on your website or national rail and staff in Worcester station didn’t know why either. Issue Stourbridge & snow hill earlier so what’s the problem and why haven’t you communicated? #westmidlandrailway
@WestMidRailway So this means just no service all day between kidderminster and Worcester? The largest towns/cities in the county? And you haven’t communicated this on your website? Or told your staff? At least with strikes travellers can prepare and make alternative arrangements in advance.
@TfL@Helen_r_w These stations seem to be affected more than others which is very unfair happening for well over 18 months. Perhaps recruiting more staff?
@TfL yet AGAIN #TufnellPark station closed at no notice? When are you going to sort this out and get some more staff? #northernline I’m fed up for additional costs of travel and paying for a service I’m not receiving.
@TfL#piccadillyline#coventgarden shoddy train & customer service today. 20 ppl on platform &carriages empty. Trains didn’t stop, no reason given, only when I requested. Apparently overcrowding? I was on a crammed service yesterday, you had no concerns about overcrowding then!
Great new campaign from @LondonRecycles well timed with interest in #climatechange following #COP26 and its focus on #behaviourchange for millennials and Gen-Z. Interested how to encourage adoption of positive behaviour in older groups and other London communities too? #recycle
@TfL lovely social for the match #tfl but I’m seriously fed up of poor #northernline service. #tufnellpark closed again early and Camden shut, with only 2 gates actually working to exit Kentish Town. What’s going on?!
@TfL what’s going on with a 15min wait for a tube on the northern line southbound this afternoon? By the looks of the website all good service. Already having to deal with poor opening hours at Tufnell Park and now an overcrowded train!