mark palmer

Do what I like and like what I do. Half decent dad, husband and friend. Earn a living by disrupting process.

[mark palmer @MaverickMark]

@Feargal_Sharkey @danbowyer Or gone to jail

[mark palmer @MaverickMark]

We had similar. Just lying scum

[Andrew Pittman @AndrewPittman2]

Ok @virginmedia, I’ve had enough. We’ve been without our TV for 6 days following the outage last week. We have been given several promises for dates that the issue will be fixed - hasn’t happened. I was promised an update by phone this morning - hasn’t happened. 30 year customer!

[mark palmer @MaverickMark]

More fake bullshit. Called in and complained. Nobody has any idea. Lied to by complaints. No escalation. When I pushed back and asked for an investigation as have had multiple failed (as in never investigated a complaint I opened) - the answer is go to deadlock. Charlatans

[Virgin Media ❤️ @virginmedia]

@MaverickMark Hi Mark, please accept our apologies for the loss of service you incurred. Is it still an issue at present? Our engineers are doing the best they can to resolve any outages our customers might experience.

[Virgin Media ❤️ @virginmedia]

We apologise to customers who are experiencing issues with their TV services at the moment. Our teams are working as a priority to identify the fault and will restore services to normal as soon as possible.

[mark palmer @MaverickMark]

@virginmedia over a day of outage on TV. Broadband is awful always. Get message of its & issue with time to fix. You’ve now just moved back multiple times. Current one says will be fixed hours ago. No contact. I guess also won’t compensate the hundreds of thousands hiding from

[mark palmer @MaverickMark]

@GoDaddyHelp make a formal complaint about setting up domain & emails with tech issues at godaddy’s end . This was followed by hours of fake chat help, drop calls, lies & email contacts who don’t do anything. I’ve wasted many hours. I want an investigation & compensation

[mark palmer @MaverickMark]

@elonmusk Do just F off - you Epstein loving narcissistic sociopath

[mark palmer @MaverickMark]

@nicholaswatt @MichaelLCrick You don’t get away with that caveat. You just don’t mention such a nonsense poll. You deserve to be fired or asked why is it you used it. Yours a professionally qualified market researcher to a spin populist supposed journalist. Resign

[mark palmer @MaverickMark]

@elonmusk Then we give it to Palantir and we can go full 1984.

[mark palmer @MaverickMark]

@MAGAVoice Let’s go? A shortened video from someone deliberately looked to undermine democracy. Remember what happened next. It’s before a stupid edit by someone at BBC. So he sues for $10bn for defamation.Defamation is the damaging of good character. That starts at way less than zero.,

[mark palmer @MaverickMark]

@NatWest_Help such a joke. Now hours on hold starting 4.30. No help on cock issue caused by Natwst. Ask to open complaint refused. In all points to Cora. It has a death loop of nonsense. Search complaint it takes me back to Cora. Messaged in X - says DM, ignored.

[mark palmer @MaverickMark]

@NatWest_Help Mark Palmer SE13 5BZ 608005. The issue is my business account. Can’t open a complaint in app either goes on a loop into Cora which is also closed. Search doesn’t work on complaint either. Total joke

[mark palmer @MaverickMark]

@NatWest_Help formal complaint. Payment into my business account doesn’t show who paid. Spend ages getting through to a call rep who doesn’t know what doing. On hold multiple times. Force to speak to a supervisor who doesn’t resolve & won’t open complaint 1hr wasted. No help

[mark palmer @MaverickMark]

@KemiBadenoch Kwarteng under Truss? Osborne’s austerity disaster? Be honest

[mark palmer @MaverickMark]

@EE more bullshit complaints escalation.I literally fought wave after wave of customer service rep ignore, close, lie, drop calls etc. I got to a supervisor who promised to investigate, apologised & get back to me. Today. Tickbox call from someone who hasn’t read a thing.

[mark palmer @MaverickMark]

@EE 28312340 this is the cancelled uninvestigated complaint

[mark palmer @MaverickMark]

@ee is not secure. When chat or customer service ask for two letters of password - they can see whole password. They then get all the details to walk out and hack if want. I’ve tried to raise & get blocked.

[mark palmer @MaverickMark]

Let’s be clear everyone @ee allow people in chat centres to see your whole password after they check 2 letters. So they have all your security details. They cancel complaints on this. They don’t call back. And when raised want to take it to DM to hide it.

[EE @EE]

@MaverickMark Hi Mark, security is our top priority and we take this very seriously. Can you please send a DM across with some further details on what has happened? https://t.co/m14c5xhQi0

[mark palmer @MaverickMark]

I’ve already explained in the open tweet. You now just want to take it to dm to take it out of the public stream. You have cancelled a complaint opened without any investigation. A promised call back not made. Two dropped calls today.

[EE @EE]

@MaverickMark Hi Mark, security is our top priority and we take this very seriously. Can you please send a DM across with some further details on what has happened? https://t.co/m14c5xhQi0

[mark palmer @MaverickMark]

@EE had the most terrifying lack of security on chat & then lied to when called 150. It transpires chat people can see whole password & then collect all details to allow to access my account. When raised. Totally ignored or escalated. Supervisors also just lie. All recorded.