Melanie Tyler Down

After 12yrs living abroad, love being back in old Blighty with my rescue rascal Jimmy Chew. Specialist subjects; PR, Comms & Shoe Shopping

[Melanie Tyler Down @MelanieDown]

@RoyalMail tracked parcel why would you say you couldn't deliver as no longer at this address - been here 11 years & here all day! You delivered something else just a few days ago? My normal postie is ace but your system is a Joke!

[Melanie Tyler Down @MelanieDown]

@DunelmUK shocking customer service,

[Melanie Tyler Down @MelanieDown]

@DunelmUK chose click & collect as your website advised only way 1 of the 3 items was available. You let me pay & now email me to say 1 item is out if stock. Would never have chosen click & collect from a store miles away from me otherwise! No way to contact either?!

[Melanie Tyler Down @MelanieDown]

@SilverstoneUK who do you contact after a driving experience if your preferred supplier #ThrillPic doesn’t provide the photos and video paid for at one of your premium supercar driving experiences? #disappointedisanunderstatement

[Melanie Tyler Down @MelanieDown]

@primevideouk purchased 9-1-1 season 5 & you’ve completely ruined it - you’ve got the episodes around the wrong way!!! Throws whole story out Episode 11 is actually episode 14???!!!

[Melanie Tyler Down @MelanieDown]

@compassgroupuk 😍

[Melanie Tyler Down @MelanieDown]

@compassgroupuk @Levy_UK I am that looks like a taste sensation! ♥️

[Melanie Tyler Down @MelanieDown]

@AmazonHelp @AmazonUK @AmazonHelp Pointless - no one could help. I’ve cancelled the order. Waste of everyone’s time. #amazonprimeday #amazoncouldntcarelessday #BadCustomerService #Disappointing

[Melanie Tyler Down @MelanieDown]

@AmazonUK I ordered a fan for obvious reasons. Delivery says pending? Called and one of your team was as helpful as an inflatable dart board, kept on about processes and raising a ticket. I just want to know will i get it in time to prevent melting this heatwave or next?!

[Melanie Tyler Down @MelanieDown]

@AmazonHelp Thanks Alex. So bottom line @AmazonHelp can’t help neither can the site - still delivery date pending - if you can’t fulfil the order please let me know. If you can just need ETA of delivery please?

[Melanie Tyler Down @MelanieDown]

😱come on @NBCThisisUs you’re killing us across the pond! #ThisIsUs What about the special relationship!?🇬🇧❤️🇺🇸 We need to know what happens next @ThisIsUsWriters #ThisIsUsFinalChapter

[Emma @89_ejm]

Further update for UK #ThisIsUs: So @nbc @NBCThisisUs is the problem? @PrimeVideo

[Melanie Tyler Down @MelanieDown]

@PrimeVideo where’s the latest episode of @NBCThisisUs Desperate to see the latest powerful Pearson instalment!❤️ It’s usually streaming by Thursday???

[Melanie Tyler Down @MelanieDown]

@LKBennettLondon Apparently I ordered an item that was out if stock? Why is that possible? Why didn’t I receive an email? Why is there no phone number to call? Just a waste of everyone’s time. Have always adored @LKBennettLondon but the continued lack of service has ruined a great British brand.

[Melanie Tyler Down @MelanieDown]

@LKBennettLondon another sorry state of customer service. Contacted you and no response? Trainers received but not the dress I ordered! You have taken payment?! Please advise urgently.

[Compass Group UK & I @compassgroupuk]

Congratulations to our Chief People Officer, Donna Catley, who has been recognised as a Spotlight Winner at the inaugural #LevellingUpAwards for her tireless work on the levelling up agenda 👏👏
We couldn’t be more proud 💛
Donna launched this action plan https://t.co/XKpO1Dzetz

[Melanie Tyler Down @MelanieDown]

@compassgroupuk @Fit4_Purpose Brilliant news! Massive Congratulations Donna You champion social mobility & speak with such passion - you never fail to inspire. #NoLimits #WeAreCompass

[Melanie Tyler Down @MelanieDown]

@marksandspencer Absolutely, thank you so much for responding @marksandspencer very much appreciated. Will drop you a DM one.

[Melanie Tyler Down @MelanieDown]

@marksandspencer service really not what it once was! Even though masks are on you can tell when staff are rolling their eyes! Forgot to put a voucher through. Nothing can be done at Brooklands M&S Foodhall apparently all too inconvenient 🙈

[M&S @marksandspencer]

@MelanieDown Sorry about this, Melanie. Please could you DM us some more information as to what happened here? Thanks, Helena https://t.co/FqaAto1cHU

[Melanie Tyler Down @MelanieDown]

@LennieTheChef I’m trying that one chef! 😍