@smelanson1990 Hi Steph,
Thank you for reaching out. I completely understand your preference for a refund, and I’m sorry we couldn’t meet your expectations this time.
As per our policy, we are able to offer store credit for this situation. While I know this may not be the resolution ...
@smelanson1990 Hi,
Thank you for your patience.
We are currently experiencing a high volume of inquiries, which has resulted in a delay in responding to your request.
We appreciate your understanding and assure you that we are working diligently to address your concern as soon as possible...
@stellaperri@merchbar@Zelle Hi, we're sorry for the inconvenience. Please submit a request using the link below so we can further assist you. If you’ve already submitted one, kindly provide the ticket number. Thank you!
https://t.co/Q9OuHcXA9a
@kbd224 Hi there, To assist you further, please reach out to us via email here https://t.co/WDYrwWz4ul. Or, if you've already done so, please provide your ticket number so we can check the status.
@honeylanae Hi there, please provide your order confirmation number so we can check. You may also fill out this form https://t.co/KfgUwDLQL2, and one of our fan support specialists will contact you. Thanks!
@shaedreams1@shellastew@merchbar Hi,
We are receiving a high number of emails and requests. We will respond to your concern as soon as possible.
Thank you for your patience and continued support.
@MeSoShauny_@merchbar We're sorry that you're still waiting for your order. Please submit a request using the link below so we can look into this further and assist you. Thank you.
https://t.co/YNFom04jsd
@patchesandpins To help us resolve your issue, we'd appreciate it if you could provide us with some more details associated with your order such as the confirmation number. We look forward to your response.
@MorticianMeowz@merchbar@NecroDancerGame Hi there, please provide your order confirmation number so we can check. You may also fill out this form https://t.co/KfgUwDLiVu, and one of our fan support specialists will contact you. Thanks!