@OctopusEnergy in order to get Intelligent Octopus Go, do both the car and charger have be compatible? For example if I have a Volvo EX30 and and Ohme ePod will that work?
@OctopusEnergy Thanks thats good to know. Iโm on the edge of ordering an Easee One + Car and neither is supported, yet, so very interested on progress. Do you have a public roadmap anywhere? Or is there a tech blog or something I can follow for updates?
@belldotbz I have a young family and weโre off to Crete soon. Doesnโt appear to be affected, yet, but I think Iโll be keeping โbug out bagsโ close to hand. Thanks for the share.
@jmmgee@bt_uk No harm rebooting it! Just switch it off, count to 10 and switch it on. Might be it needs some encouragement ๐ Like I say issue is still open so might be a while and/or intermittent.
@jmmgee@bt_uk Mine is back up and running. Hopefully yours is as well. If it isnโt donโt panic! ๐ the issue is still open and in progress so likely still tinkering - could be it drops or takes a little while to get everyone back on.
@bhallums2 @GingerFuryMage@bt_uk Not just me ๐ @teh_c has been a legend. Sadly the systems in place donโt serve the customer or the customer service team as good as they should.
@bhallums2 @jmmgee@bt_uk The frustrating this is there are engineers in the field working hard to fix it, just the comms to customers is non existent. Shows the companies involved neither value customers or their staff dealing with it.
@jmmgee@bt_uk Latest: One of the replacement parts has arrived. The backup replacement is also en route but should arrive earlier than planned. Might take them a while to install but still good progress!