What is the expected wait time for a virtual agent @BritishGasHelp@BritishGas ? Or do you just rely on people getting fed up with waiting.
Bring back the days if speaking to a real person
@BritishGas why is it that calling British gas results in getting a non UK based call center? Had not even considered terminating my contract until that. Was advised to try again, i still got through to a non UK centre and was unable to get transferred or speak to a supervisor.
@currys strangely a call to your customer services team today for an eta for a delivery after I called yesterday and was informed I'd receive a text today, which I didn't, has resulted in my being very annoyed and cancelling the order. Very poor customer service.
@SerenataFlowers I filled out an online form for a non delivery. The flowers have now been delivered 3 days late all dead and mouldy. And you have no contact phone number. They're for someone who just lost their dad.....
@tfbalerts Getting out of Aylesbury is gonna be ridiculous. Roadworks at Westcott a41 at Aston clinton. What alternative route might you suggest to get to Oxford?
@JeremyVineOn5@StormHuntley please stop talking about Cummings. It is ridiculous that every comment starts with bad mouthing him. I'm gonna have to turn off.
@BBCBreaking, @JeremyVineOn5 How is Cummings breaking lockdown the most important thing in the news? Lead story at 5am? More important than updates on the virus? So far 7 minutes dedicated to this. Why do we need to keep villifying people in the news? Every day another target.
@BBCBreakfast thanks for the last half hour. Brilliant start to the day. Gonna be a bit late for work but it's started with a smile. Thanks @mrdanwalker@louiseminchin
@gregjames Unfortunately self isolating doesn't apply to everyone. I work in retail so have to work and the shops won't be shutting. I don't get a choice of who I have to interact with. It's really stressful atm and the only destress choices are being taken away. No gyms no pubs?
@JeremyVineOn5 @samrenke @theJeremyVine I think everyone needs to take responsibility for their own safety. If you're high risk take precautions. Everyone self isolate??? Except doctors , nurses, carers and supermarket staff... the other 2 on the panel sounded ridiculous. Let's try and have a balanced panel.