Charlotte Pockett

[Charlotte Pockett @MrsCPockett]

@MediaSaturn können Sie mir helfen? Ich habe Probleme mit einer Bestselling. Sprechen Sie Englisch?

[Charlotte Pockett @MrsCPockett]

@OctopusEnergy refusing to refund final credit balance, now ignoring my request for Deadlock Letter after failing to resolve my complaint. Thought they were supposed to be the good guys! Hate resorting to social media but 2 and a half months later and I'm still fighting...

[Charlotte Pockett @MrsCPockett]

@OctopusEnergy I've sent you the details

[Charlotte Pockett @MrsCPockett]

@OctopusEnergy please can you ask your customer service/complaints team to pick up my email ASAP?! I was promised a resolution to my complaint on a call this morning (after 2 months) but now I've been told via that the resolution can't happen! Angry is an understatement!

[Charlotte Pockett @MrsCPockett]

@MediaSaturn Danke - ich habe ein DM geschickt

[Charlotte Pockett @MrsCPockett]

@MediaSaturn ich habe ein Wäschetrockner bestellt, und die Website hat gesagt, dass es wird bevor 4.September geliefert. Aber jetzt gibt es keine Termine für die Lieferung bis 13.September? Ich brauche es früher als 13.Sept

[Charlotte Pockett @MrsCPockett]

@FlixBus_CZ @FlixBus_DE where is the 16:10 praha-leipzig? No info anywhere

[Charlotte Pockett @MrsCPockett]

@sarajcox just finished Thrown, wanted to say a massive THANK YOU for the way you handled infertility & miscarriage. Ive never felt so validated and seen/heard, and (spoiler alert) it was such a refreshing change to not end with a miracle baby #Thrown #infertility #miscarriage

[Charlotte Pockett @MrsCPockett]

@HalifaxBank FYI your email re address change had the wrong subject line, said loan overpayment confirmation, and then wouldn't open, unless I shared it via what's app with my husband (which is ridiculous as what if it WAS a specific to me email and not a generic email?)

[Charlotte Pockett @MrsCPockett]

@romanoriginals am I able to return a dress ordered online to your outlet store at McArthur Glen Bridgend?

[Charlotte Pockett @MrsCPockett]

@RoyalMailHelp what's the best way to log a complaint? I paid for 24hr tracked delivery for a card, it sat at Yorkshire hub for 36 hours and then at Inverness for over 48 hours? (This was since new year so no bank holidays or strikes)

[Charlotte Pockett @MrsCPockett]

@Plusnet Thank you - just sent DM

[Charlotte Pockett @MrsCPockett]

@Plusnet I noticed DD not taken in Dec. I called, was reassured that it had been taken, received email confirmation of this, 2 days later you called to confirm again that my bill was definitely paid. So why have I now received SMS saying DD not taken and will be taken on 10th?

[England Rugby @EnglandRugby]

We see you 𝙎𝙖𝙧𝙞𝙣𝙖 𝙒𝙞𝙚𝙜𝙢𝙖𝙣 👋

@Lionesses 🤝 #RedRoses

#ENGvRSA

[Charlotte Pockett @MrsCPockett]

@Vitality_UK I don't have membership. That's the point. I asked for a callback three times with no callback in over a week, and sat on hold for half hour with no answer and no indication of where I was in the queue. If its that difficult to give you my money, there's no hope with a claim!

[Charlotte Pockett @MrsCPockett]

When you call a business to give them your money and they cant even be bothered to answer the phone. Great first impression- if its that difficult to sign up with @Vitality_UK how difficult will it be to make a claim?!

[Charlotte Pockett @MrsCPockett]

@SteveBremner @OVOEnergy Don't ovo pay interest on credit balance? They used to pay 3% which is more than any savings account I can find - let them have your money and pay you that interest!

[Charlotte Pockett @MrsCPockett]

@CelticLeisure are you able to help?

[Charlotte Pockett @MrsCPockett]

@NeathLeisure do you know when new pool in neath is set to open, and will the lane swimming be available later in the evenings? Apparently if you work full time you don't get to go swimming in neath currently as lane swimming finishes at 5pm!

[Charlotte Pockett @MrsCPockett]

@Village_Hotels is there a way to find out your exercise class timetable Swansea without joining the gym? Just, theres no point me joining if I can't actually make it to the classes I most want to attend

[Charlotte Pockett @MrsCPockett]

@GWRHelp the announcement on the 10am Cardiff-Taunton was too quiet to hear properly, but it sounded like the train will be terminating at Bristol Temple Meads. Is that right? And if so what are my options for getting to Yatton?