Natalie Jones

Happy times together we've been spending, I wish that every kiss was never ending

[Natalie Jones @Natspeacock1]

@BritishGasHelp I’ve DM’d you and await your response. Thanks

[Natalie Jones @Natspeacock1]

@BritishGas what do I need to do to get assistance?

[Natalie Jones @Natspeacock1]

@Ask_DP I’ve emailed via your form 3 times & on this about a return. I downloaded a returns label It wouldn’t print. I tried again 2 days after & the option to print was removed. I havent received an email
with it on. I need to discuss with someone asap as need something back.

[Natalie Jones @Natspeacock1]

@Ask_DP Hi Marty, I’ve checked all inboxes including junk and nothing? What’s the next step? Can someone contact me so I can give them my details they can see the timelines and issue me another returns note? Thanks

[Natalie Jones @Natspeacock1]

@Ask_DP I’ve emailed via your form on the website 3 times. I’ve tried to call the CS no & it won’t allow. I downloaded a returns label It wouldn’t print. I tried again 2 days after & the option to print had been removed. I need to send something back & can’t. Its been over 4 wks.

[Natalie Jones @Natspeacock1]

@BritishGas if only you were as concerned about your long standing employees!! What a way to repay them after they’ve worked through the pandemic. Forcing them onto a lesser contract or threatening to fire & rehire. If your employees are the best, treat them as such @GMB_union

[Natalie Jones @Natspeacock1]

@BritishGas you’re not only doing essential jobs due to the pandemic. Your engineers have worked through the pandemic, going into households with coronavirus. Your workforce is strained as they have no choice but to strike under the threat of fire and rehire Shameless @GMB_union

[Natalie Jones @Natspeacock1]

@BritishGas very frustrating to receive this letter suggesting the reason you’re pausing non essential jobs is due to the pandemic when it’s because long standing employees are on strike under threat of fire & rehire if they don’t accept much worse terms. @GMB_union

[Natalie Jones @Natspeacock1]

@RickyTFC @Ryan_jones1982 drank mine, don't want to ruin my own tea do I Ricky!

[Natalie Jones @Natspeacock1]

Never have I been called a c**t with such venom as when I just dropped my whole biscuit into @Ryan_jones1982 fresh cup of tea 😬😂

[Natalie Jones @Natspeacock1]

@BTCare Orla was unable to help & has told me something different again! Apparently if I want to escalate I have to wait 72 hrs 4 a call bk

[Natalie Jones @Natspeacock1]

@BTCare Still no call from Orla

[Natalie Jones @Natspeacock1]

@BTCare I will let you know if I get a call. Please ensure Orla tries again within a couple mins if the call is unanswered as I'm available

[Natalie Jones @Natspeacock1]

@BTCare 19 Twitter responses from @BTCare and not one of them helping or resolving the issue. What a waste of their time and mine.

[Natalie Jones @Natspeacock1]

@BTCare Dan, can you give me a timescale please and let me know when I can expect a call. I assume it will be within the next 30 mins?

[Natalie Jones @Natspeacock1]

@BTCare Can you please make sure she does as a matter of urgency. I will let you know on here when I have had a call.

[Natalie Jones @Natspeacock1]

@BTCare WHEN IS SOMEONE GOING TO RESPOND TO ME AND ACTUALLY RESOLVE MY ISSUE. THE WORSE CUSTOMER SERVICE I HAVE EVER RECEIVED.

[Natalie Jones @Natspeacock1]

@BTCare FINALLY spoke to someone & guess what STILL NOTHING! Still no BB Now @ 22 calls, 48 days,10.5 hrs on phone, 32+ tweets, 4 msgs left!

[Natalie Jones @Natspeacock1]

@BTCare Why is it that every time I say someone hasn't called that should have, that someone on here doesn't make it a priority to call me?

[Natalie Jones @Natspeacock1]

@BTCare so far 13 calls, 9hrs on calls/hold, 30 tweets, no BB, 35 days, no refund & no call back #apparentlyitsnotgoodtotalkBT #BTdoesntcare