@KathyCapozzi@JetBlue@united Nope. Thank God for American Airlines she was able to book another flight with them. @JetBlue offered her credit. That wasn’t going to get her to Miami in time.
@JetBlue@united not to mention she has a 9 yr old and a 7 month old who she is breastfeeding and they want to separate her from them so she has to take another flight. Make it make sense?
@JetBlue@united worst customer service. My daughter has had her vacation booked months in advance with her husband and 2 kids. They are supposed to fly out tomorrow morning to Fl. to catch a cruise and now the day before they want to change her flight this is their first vaca
@bookingcom customer service is fraud. They make it impossible to talk to a licensed person and now instead of my refund they’re trying to give me “reward points” I’m not going on vacation anytime soon. I need my $1500 back!
@bookingcom worst customer service ever. They have a new AI feature that won’t let you speak to a living person until you give them your reservation # but when I give the # it says it doesn’t exist but last week the same # worked just fine.
@bookingcom horrible customer service. Last week I called to check the status of my refund and all was good to go. Today I called and all of a sudden my reservation # doesn’t exist anymore (conveniently). I had to cancel due to a family emergency and they could care less.