Went to see Backrooms last night. Couldn’t use the kiosk. Asked the kid at the door why, he said “it’s rated R, use the app”
So, like an absolute idiot, I used the app.
$10 convenience fee.
I complained, they said customer service could refund it for me.
Customer service: of course sir, we can refund the tickets—but not the convenience fee.
wtf @AMCTheatres