Onchain Wallet Team

Official Onchain Wallet Tech Team Account Page. We're moving! Onchain Wallet is being replaced by
the all-new at CronosApp.

[Onchain Wallet Team @OnchainXteam]

10 years ago, it started with crypto. Today, it’s an entire financial world.

To everyone who believed, built, and grew with us — thank you. This milestone belongs to all of us

The first decade was just the beginning. We’re confident that our next chapter will be bigger #CROFam

[Onchain Wallet Team @OnchainXteam]

@TheReyReyGuy came across your recent post, we have registered your complaint. Send a dm for follow up

[MrReyGuy @TheReyReyGuy]

@onchain_wallet @UltApp I can swap for maybe 10 minutes and then it starts back giving me the error. what the hell? unknown RPC error. and then I have to uninstall and delete and reinstall again reenter the seed phrase and I can start swapping tokens again. after 10 I get the error again.

[Onchain Wallet Team @OnchainXteam]

This may be cause due to service error, we have escalated the issue. Could you follow back and send a dm for immediate assistance

[MrReyGuy @TheReyReyGuy]

@onchain_wallet @UltApp I can swap for maybe 10 minutes and then it starts back giving me the error. what the hell? unknown RPC error. and then I have to uninstall and delete and reinstall again reenter the seed phrase and I can start swapping tokens again. after 10 I get the error again.

[Gaurav Singla @175dda0e1918463]

@kris @_CryptoReport @cryptocom @cryptocomnft @realOscarRamos1 @CoinMarketCap @coinbase @CryptoKipTweets 2 weeks now. My account has been on hold with no explanation. I've asked repeatedly for the actual reason and been told, every single time, "please wait, we cannot give you an answer."
I'm a 5+ year client and Rose Gold cardholder. My funds are fully visible in my account but completely inaccessible no trading, no withdrawals, no clear reason why.
If you're one of https://t.co/bl5ajrqYDB's millions of users: has this happened to you too? I'd like to know how common this actually is, because right now it feels like customers are just left in the dark with zero accountability.

[Onchain Wallet Team @OnchainXteam]

Hello Gaurav, we received your complaint and we have escalated the issue. Could you follow back and send a dm for immediate assistance

[Gaurav Singla @175dda0e1918463]

@kris @_CryptoReport @cryptocom @cryptocomnft @realOscarRamos1 @CoinMarketCap @coinbase @CryptoKipTweets 2 weeks now. My account has been on hold with no explanation. I've asked repeatedly for the actual reason and been told, every single time, "please wait, we cannot give you an answer."
I'm a 5+ year client and Rose Gold cardholder. My funds are fully visible in my account but completely inaccessible no trading, no withdrawals, no clear reason why.
If you're one of https://t.co/bl5ajrqYDB's millions of users: has this happened to you too? I'd like to know how common this actually is, because right now it feels like customers are just left in the dark with zero accountability.

[Tom Allan @Cryptotom23446]

@GibCryptoNews @UltApp @cryptocom @ObsidianSwap @wolfswapdotapp @crotrade Cant put money on it just says error

[Onchain Wallet Team @OnchainXteam]

Hey Tom, we received your complaint and we have escalated the issue. Could you follow back and send a dm for assistance

[Tom Allan @Cryptotom23446]

@GibCryptoNews @UltApp @cryptocom @ObsidianSwap @wolfswapdotapp @crotrade Cant put money on it just says error

[olos @olos_is_my_ens]

@lifiprotocol My transfer from @inkonchain to @arc is taking forever / it's on the arc side, ink is completed. It's 2026 guys.

[Onchain Wallet Team @OnchainXteam]

Do you have the TXID so i can look into the transaction and provide assistance

[olos @olos_is_my_ens]

@lifiprotocol My transfer from @inkonchain to @arc is taking forever / it's on the arc side, ink is completed. It's 2026 guys.

[CYPTO 🐦‍⬛CROwe @Goldentaurus33]

@cryptocom what’s wrong?

[Onchain Wallet Team @OnchainXteam]

Does the issue still persist?

[CYPTO 🐦‍⬛CROwe @Goldentaurus33]

@cryptocom what’s wrong?

[Sn1KeR_ S @nikolayluchik]

@cryptocomcs @symphonyoflove @cryptocom @kris My ETH staking is stuck in "Activation" for 45 days (since Aug 1st). App support keeps sending automated templates with typos, ignoring that live validator queue is at 0 days. Please escalate this glitch to the tech team.Ref code: zm98zsb72v
@cryptocomcs
Изображение

[Onchain Wallet Team @OnchainXteam]

We received your complaint and we have escalated the issue, could you follow back and send a dm for immediate assistance

[Sn1KeR_ S @nikolayluchik]

@cryptocomcs @symphonyoflove @cryptocom @kris My ETH staking is stuck in "Activation" for 45 days (since Aug 1st). App support keeps sending automated templates with typos, ignoring that live validator queue is at 0 days. Please escalate this glitch to the tech team.Ref code: zm98zsb72v
@cryptocomcs
Изображение

[Ashish Gupta @ashishgupta87]

@cryptocom hello, I’m trying to withdraw my money into the account but the app is not letting me do that. Can you help?

[Onchain Wallet Team @OnchainXteam]

We received your complaint and we have escalated the issue, could you follow back and send a dm for assistance

[Ashish Gupta @ashishgupta87]

@cryptocom hello, I’m trying to withdraw my money into the account but the app is not letting me do that. Can you help?

[Onchain Wallet Team @OnchainXteam]

@Goodisthe check your dm for follow up

[Onchain Wallet Team @OnchainXteam]

@DAVE116611 could you follow back and send a dm for step by step guide

[Onchain Wallet Team @OnchainXteam]

@DAVE116611 came across your recent post, we have registered your complaint. Send a dm for follow up

[David @DAVE116611]

@kris @cryptocom @Fwiz @CronosNetwork My ult account don’t work . @kris @Fwiz
And cant go back to Onchain . Lost my money . Can u guys help on this matter ?

[Onchain Wallet Team @OnchainXteam]

We received your complaint and we have escalated the issue, could you follow back and send a dm for immediate assistance

[David @DAVE116611]

@kris @cryptocom @Fwiz @CronosNetwork My ult account don’t work . @kris @Fwiz
And cant go back to Onchain . Lost my money . Can u guys help on this matter ?