Our organisations are socio-technical systems. Very often in our improvement efforts we over-focus on the technical (strategies, priorities, processes, methods, metrics) & under-focus on the socio (collaboration, agency, relationships, culture).
We have to work with both:
- Use systems to organise tasks AND rely on relationships to help motivate people.
- Create processes for consistency AND foster trust to handle the unexpected.
- Develop policies for accountability AND lean on connection to build engagement & belonging:
https://t.co/NvgC2hQleC. By @nateschloesser. Graphic via @junek.
Stunning as individual pieces, sensational as a trio. Visitors catching an early glimpse of these artworks by @anniebelcourt were awestruck how Annie’s marks conveyed the movement of the waves, ‘I feel I can hear them’.
Machlud I, II & III online here:
https://t.co/s6MpqHj3Nn
If you want to know how much a hospital values women, look at the condition and appearance of its labor and delivery suite and then compare it to the orthopedic wing. You’ll know immediately.
Health is not just an individual medical issue; it is a social and political issue. This implies that the health of the population improves as a result of collective, not individual, action. Consequently, improving health is about building communities, rather than just providing directions, referrals, or linking individuals to activities or projects. Feeling connected to one's neighborhood, having a strong community and community control are essential drivers for overall well-being. Therefore, there is a need for much more emphasis on the importance of and investment in community life👇
We want to build a strong, positive organisational culture, based on values. Leaders often set out abstract absolute positives as organisational values (integrity, respect, trust etc) but these don't drive the day-to-day decision-making (& therefore the behaviour) of the people at work. Therefore, they have no impact on the actual culture.
@ErinMeyerINSEAD has undertaken research on organisational culture for two decades & suggests six actions for making values-based culture come alive:
1) Build your culture based on real-world dilemmas: identify the tough dilemmas that people routinely face and clearly state how they should be resolved, in line with the stated values.
2) Move your culture from abstraction to action: “dilemma-test” your values to determine if they are actionable enough to be useful in real decision-making situations.
3) Paint your culture in full colour: articulate your desired culture using concrete, colourful images to get the values to stick.
4) Recruit people whose values fit: “bad” behaviour is contagious.
5) Let culture drive strategy: identify your strategic objective & use dilemmas so people understand what decisions they should be making to move the organisation in the right direction.
6) Don’t be a “values” purist: Identify dilemmas in which your stated values do not apply.
https://t.co/C2e5p25h9j
Graphic by @julianstodd
Adult Community Services at the @MidYorkshireNHS Celebrating Excellence Awards Night. Fantastic night honouring inspiring people! Warm congratulations to our very own Katie Bird for being shortlisted for EDI Award 🎊🎉 #MYCE24@PETASTROSS@ACS_CHodgson_MY@MidYorksTherapy
Hi Berna, thanks for sharing. I recently visited John in Chicago, and we were reminiscing about the five-day conversation in 2013 that surfaced the material for that book. In 2022, we wrote a book together that is intended to be a companion to residents who want to build their local communities from the inside out.
Looking forward to sunnier days? We’re bringing you sunshine memories to hold all year round with 10 of @jill_artist favourite original paintings.
On SALE with up to £150 off ahead of her new show launching 4th May.
Pop in to Celf Palas or buy online: https://t.co/j0mK9kCY4U
My job over the last 40 years has been writing strategies. Depressingly none of them have worked. Not a single one 😐 What has worked are the compelling stories about a place, a partnership & the people. We can waste so much time on pointless documents that people can’t remember.
I'm delighted to be running an open course for professionals in health, social work, policing, housing, sports and local govt. who want to move towards more community-centred practice. Come join me on 19th April. Book your place here: https://t.co/7mj0cCrxzv