Peter

[Peter @Peter51151463]

@easyJet Hi Sivu, I have been chasing this complaint for 85 days - with respect I have provided these details time and time again. Why am I again being asked for them? Please check you system and deal with the complaint.

[Peter @Peter51151463]

@easyJet_press Formal Complaint not resolved 84days & counting. Flight cancelled without notification leaving family stranded. Euro regulation (EC)No261/2004 breached @easyJet CEO Johan Lundgren written to & chased but nothing #Brokencustomercharter promises!

[Peter @Peter51151463]

@easyJet_press Formal Complaint not resolved 81days & counting. Flight cancelled without notification leaving family stranded. Euro regulation (EC)No.261/2004 breached @easyJet CEO Johan Lundgren & Board written to but they too choose to ignore complaint.

[Peter @Peter51151463]

@easyJet_press Formal Complaint not resolved 78days & counting. Flight cancelled without notification leaving our family stranded. Euro regulation (EC)No.261/2004 breached but @easyJet disregard customer rights & make up excuses for appalling service!

[Peter @Peter51151463]

@easyJet_press Formal Complaint not resolved 77 days & counting. Flight cancelled without notification leaving our family stranded. Euro regulation (EC)No.261/2004 breached but @easyJet disregard customer rights & do nothing to meet their obligations!

[Peter @Peter51151463]

@easyJet_press Formal Complaint not resolved 76 days & counting. Flight cancelled without notification leaving our family stranded. Euro regulation (EC)No.261/2004 breached but @easyJet blame their incompetence on ‘extraordinary circumstances’ what a joke!

[Peter @Peter51151463]

@easyJet_press Formal Complaint not resolved 75 days & counting. Flight cancelled without notification leaving our family stranded. @easyJet aware of regulation (EC)No.261/2004 breach but try & riggle out of obligations. They are ripping loyal customers off!!

[Peter @Peter51151463]

@easyJet @easyjet dont say sorry unless your sincere! Its been 72 days since I made a formal complaint & you are still not addressing my concerns. You failed to notify me of a flight cancellation & this resulted in my family being stranded abroad. Just resolve it pls!

[Peter @Peter51151463]

@easyJet_press Formal Complaint not resolved 72 days & counting. Flight cancelled without notification leaving our family stranded. @easyJet CEO aware of European regulation (EC)No.261/2004 breach but does nothing & doesn’t care. See article by Which? https://t.co/llW15UKiog

[Peter @Peter51151463]

@easyJet_press Formal Complaint not resolved 70 days & counting. Flight cancelled without notification leaving our family stranded. @easyJet CEO & Exec Board aware of European regulation (EC)No.261/2004 breach but no help, only silence from them & their team!

[Peter @Peter51151463]

@easyJet_press Formal Complaint not resolved 68 days & counting. Flight cancelled without notification leaving our family stranded. CEO Johan Lundgren & Exec Board cc’d into complaint but still no response! @easyJet dont care! Just take your💰then ignore you!

[Peter @Peter51151463]

#easyjet Formal Complaint not resolved 67 days & counting. Flight cancelled without notification leaving our family stranded.@EasyJet continue to provide zero aftercare! CEO & Exec Board cc’d into 10th email chaser to Complaints Team but still no response!

[Peter @Peter51151463]

#easyjet Formal Complaint not resolved 62 days & counting. Flight cancelled without notification leaving our family stranded.@EasyJet the ‘special team’ you repeatedly tell me will help hasnt bothered to get in touch despite weeks of promises. Explain please?

[Peter @Peter51151463]

#easyjet Formal Complaint not resolved 59 days & counting. Flight cancelled without notification leaving our family stranded.@EasyJet response via DM today suggest that I make a formal complaint about not getting response to my formal complaint. What a Joke!!

[Peter @Peter51151463]

#easyjet Formal Complaint not resolved 59 days & counting. Flight cancelled without notification leaving our family stranded.@EasyJet reply to tweets publicly diverting you to DM. Countless assurance that you will be contacted by ‘special team’ never happen!

[Peter @Peter51151463]

#easyjet Formal Complaint not resolved 58 days & counting. Flight cancelled without notification leaving our family stranded. @EasyJet reply to tweets publicly diverting you to DM making out that they are helping but then do nothing. No respect for customers!

[Peter @Peter51151463]

@easyJet Im grateful to actually get a response but frustrated as I have already provided this information to @easyjet via DM and email. This is just another stalling technique to kick the can further down the road.. please review past comms & resolve complaint.

[Peter @Peter51151463]

#easyjet Formal Complaint not resolved 57 days & counting. Flight cancelled without notification leaving our family stranded. @EasyJet continue to ignore requests for response to the complaint & don’t care about loosing a loyal customer of 15 years!

[Peter @Peter51151463]

#easyjet Formal Complaint not resolved 56 days & counting. Flight cancelled without notification leaving our family stranded. EasyJet continue to ignore requests for response to the complaint & don’t care about loosing a loyal customer of 15 years!

[Peter @Peter51151463]

#easyjet Formal Complaint not resolved 55 days & counting. Flight cancelled without notification leaving our family stranded. EasyJet clearly don’t care about customers - just take your money & hope you go away! Poor customer service & non existent ethics!!