Philippe Monnot

Data Scientist | Management Consultant | Outdoor lover

[Mima Davenport @MimaDavenport]

Day 9 with no luggage from the BA095 13/12 flight. What are you going to do about it @British_Airways ?? 280 passengers with no belongings in - degree weather. And to top it off…. 3 days before Christmas😞

[Philippe Monnot @PhilippeMonnot]

@katdeem @Flight_Refunds @British_Airways Something similar happened to passengers of flight BA095 from LHR to YUL on 13/12. Still no bags after 8 days …

[Philippe Monnot @PhilippeMonnot]

@GillianDavis07 @DavidOrr94 @British_Airways Did he manage to leave with them ?

[Philippe Monnot @PhilippeMonnot]

The saga continues. Latest phone to @British_Airways: “the tracing of your bags hasn’t even started, Sir”. 9 days later. How is this remotely acceptable? I bet that I won’t have my bags when I fly back to London in January. 👏👏👏@BBCWatchdog @BBCYourLondon @BBCNews @CBCMontreal

[Philippe Monnot @PhilippeMonnot]

@GillianDavis07 @DavidOrr94 @British_Airways Madness

[Philippe Monnot @PhilippeMonnot]

@DavidOrr94 @British_Airways @BBCWatchdog @BBCYourLondon @BBCNews @CBCMontreal Fingers crossed 🤞

[David Orr @DavidOrr94]

@PhilippeMonnot @British_Airways @BBCWatchdog @BBC_WHYS @CBCNews @LP_LaPresse - @British_Airways has left 280 passengers, including many Canadians, without luggage or updates for over a week, after they didn't load any baggage on a flight to Montreal. No updates provided at all. Please can you look into this?

[Philippe Monnot @PhilippeMonnot]

@DavidOrr94 @British_Airways Profits over quality of service I’m afraid.

[Philippe Monnot @PhilippeMonnot]

Day 4 without my bags. To all @British_Airways keyboard warriors, anyone available to help ?

[Genevieve Roy @genevieveroy22]

@British_Airways No bags since landing in Montreal a week ago.Your tracker two days ago:one of our four bags is in our local airport and you'll advise when ready for delivery/pickup but you have not advised yet.Please can I at least come and collect the one bag? What a shambles.

[Philippe Monnot @PhilippeMonnot]

@British_Airways, where are my bags ? Seriously, this isn’t funny anymore. 8 days now. 5 until Christmas. The 280 passengers from flight BA095 13/12 are still in the dark. @BBCWatchdog @BBC_WHYS, it’s really time this industry gets properly regulated and its customers protected.

[Philippe Monnot @PhilippeMonnot]

@genevieveroy22 Unfortunately not …

[Philippe Monnot @PhilippeMonnot]

@British_Airways Day #8.

[Philippe Monnot @PhilippeMonnot]

@HeathrowAirport saying they have no responsibility in the current baggage cluster f*.

[Philippe Monnot @PhilippeMonnot]

Here we go again go, another @British_Airways meltdown.

[Nigel Cheshire @colonelmustard]

Stuck on the tarmac at Boston Logan on BA203 being told that @British_Airways worldwide route planning systems are down and no flights can leave. Hence no gate is available. No official word from BA. What gives?

[UTOPIA @Martyn_L96]

Heathrow Terminal 5 is looking nuts rn. 4 hours delay total coz of baggage that I didn’t even want checked in @British_Airways

[Philippe Monnot @PhilippeMonnot]

@DavidOrr94 @SamanthaSam74 @British_Airways No, radio silence from the tracker. I called everyday. The story is getting more and more consistent each with: there’s a baggage backlog that was caused by a meltdown early last week. I’m told to be patient 😤

[Trevor Baker @MrTrevorBaker]

What's going on with luggage on British Airways this week?

https://t.co/QU7BoIPEc7

[Philippe Monnot @PhilippeMonnot]

@BBCNews @itvnews @Channel4News @standardnews On top of the current travel disruptions caused by strikes, @British_Airways has finally admitted that there’s a massive baggage backlog at @HeathrowAirport. Worth making people aware … 6 days with no bags and counting 🤬#chaos #help

[Philippe Monnot @PhilippeMonnot]

@British_Airways @British_Airways, it's not lost. It's been sitting still in T5 for 6 days. Please, just give BA095 passengers a concrete timeline for when you'll fix your mistake. Rest assured, I'll be claiming some of those juicy profits you made on passengers' backs last quarter.