@Crew_Clothing I waited almost 30 minutes to speak with your agent about my missing order. She put me on hold for over 10 minutes then the call cut off.
I was giving you a chance to resolve my order; now I want a refund. Please contact me.
@EE I have a problem with my new handset. Calling 150 just results in a text message including a link that takes me to a page that tells me there’s an error and to call 150 again. I am stuck in a loop with no help.
@marksandspencer A gift I gave my son has just fallen apart in his hands. How can I contact someone to find out if you can replace without going to a store? The item isn’t on your website any more. Thank you.
@sainsburys I’m trying to help you here. I imagine I’m not the only potential customer who can’t sign up to Sainsbury’s because you send time-limited links while we’re asleep. Most will give up and spend elsewhere.
Hey @sainsburys , I tried to sign up for online shopping last night. You asked me, by email, to confirm my email address but only gave me four hours. Your mail didn’t arrive until 01:04!
@sainsburys I don’t that will make any difference, Rebecca. At 01:04 Sainsbury’s emailed me a link knowing it would expire in four hours. A different browser isn’t a time machine.
@DavidLloydUK I didn’t pay you for three months because you couldn’t open, I didn’t agree to add those three months on to the length of my contract!! How can you charge full rate when you have limited capacity? I hope you’re not charging for the kids: no climbing frame etc.
@gulliversfun Hi there, I’ve emailed you some days ago and called but been directed to your online chat that doesn’t seem to work. I need to change the time for a dinosaur trek booked for tomorrow afternoon at Warrington: can you help avoid disappointment for three little boys?!
@BigBoyler Chris, did I miss Get Shorty season 3? I can’t find it on any UK service: Amazon doesn’t seem to have it and nor does Sky. Any clues as to where I might find it?
@TPEassist Hi, I’d like to take the 07:41 from NLW to LDS as I regularly have: it’s shown in your PDF timetable but apparently doesn’t exist when I try to book it. Is your PDF timetable wrong? It used to take me just over an hour from NLW direct to LDS, now almost 2hrs?
@northernassist I often can’t get on the train to WAW as it is full. I have to go to WAC instead then taxi to my car at WAW. Will you pay for my cab and compensate me my lost 30 mins?
@WhistlUKNews I am tracking a parcel my 4yr old is waiting for. You collected Thurs 6am and no tracking update since then. Little boy crying daily due to lack of parcel. Why isn’t it moving? Why offer tracking then no movement to track?