Claire Grove

Snr Director, Customer Advocacy- ServiceNow. Passionate about customer storytelling, so typically tweet about this, marketing & other 'stuff'. Views are my own.

[Claire Grove @ReferenceQueen]

Sharing the Pink & Ginge podcast. Follow for authentic, interesting content on experiences of women in leadership, workplace culture and more https://t.co/XDj2OFk9Xg

[Claire Grove @ReferenceQueen]

@parekhee @British_Airways https://t.co/bhbFpSZ9kD

[Claire Grove @ReferenceQueen]

@TonyGatt2 @British_Airways Apart from saying “it’s been escalated”. To whom?! And what are they doing about it? My sense of humour is as delayed as the baggage, after BA cancelled my original flight. Terrible experience this time around

[Claire Grove @ReferenceQueen]

In what's #BreastCancerAwareness month and #ServiceNow 's Month of Giving, here's my perspective on cancer & 'giving-back': https://t.co/YW0fl8Wz6w

[Claire Grove @ReferenceQueen]

I'm stupidly excited to share this 'Pink & Ginge' podcast. Join @weblet71, myself and our fab guest, @peterdocker, talking to 'Lessons in Leadership/Leading from the Jumpseat' https://t.co/iUquyHKpxZ (available via the usual platforms too)
#podcast #Leadership #coachingmindset

[Claire Grove @ReferenceQueen]

Not tweeted in a while but after @yassietd's session on personal branding, thought I should ;-) Fantastic to be able to support @LearningtoWork today & a pleasure to spend time with @AltwoodSchool Y11's. Thanks for the opportunity.

[Yasmin Thorn-Davis @yassietd]

The amazing @ReferenceQueen Claire Grove from @servicenow delivers super business support to @AltwoodSchool Y11 #peoplelikeme

[The Customer Catalyst @thecustcatalyst]

@ReferenceQueen from @servicenow will speak about #CustomerAdvocacy at the #CustomerCatalyst conference. In case you're wondering if you're still on time to register, the answer is yes: https://t.co/5v8z6fannN

#customerengagement #CX #CustomerSuccess #Cchange #CustomerEconomy

[Claire Grove @ReferenceQueen]

@gdavies2 I love her quote on leadership “Fight for the things that you care about, but do it in a way that will lead others to join you." Spent a bit of time sketching this as I thought about it x

[Claire Grove @ReferenceQueen]

Great idea to raise money for a worthy cause - @MindCharity. Lovely photos from the looks of it, and looking forward to receiving my copy!

[Damien Davis @damiendavis]

I'm selling 2021 calendars featuring some of my favourite landscape photos that I've taken over the last few years. 100% profits will go to @MindCharity in memory of my brother Kieran and my friend Greg. £10 each + £2 P&P (UK Mainland Only). https://t.co/4ckyXDAp9z

[Claire Grove @ReferenceQueen]

@damiendavis @MindCharity @baldypoems Ordered!

[Claire Grove @ReferenceQueen]

Thanks @NHSEastBerksCCG for the free #NHShealthcheck info you sent to my Dad. He won’t be taking you up on it though, as unfortunately (& rather inconveniently), he died 2 years ago. Am now trying to console my Mum. No excuse for this, in this day & age. #maidenhead @theresa_may

[Claire Grove @ReferenceQueen]

Such sad news. What a loss to his family and the world around him. RIP.

[Claire Grove @ReferenceQueen]

Recently did a pastel drawing of a dog for a friend of a friend. The photo she sent me, comparing my drawing to her pooch, has made my week!

[Sharon O'Dea @sharonodea]

Man who got infected in the office and saw his boss and colleagues get infected in the office says there’s little evidence people get infected in the office.

[Claire Grove @ReferenceQueen]

@TweetingBeattie Sorry to hear that, Stuart. Hope you’re on the mend soon!

[Claire Grove @ReferenceQueen]

A full & indulgent day in my She-Shed, finishing off a picture of a friend’s dog. Sent her a progress shot & she sent me this. Got such a buzz from it 😊

[Claire Grove @ReferenceQueen]

My latest article: Life, Loss & Customer Advocacy... https://t.co/eZNDRyRIeU via @LinkedIn

[Claire Grove @ReferenceQueen]

Absolutely delighted to be a guest on @margotleong's Beating The Drum podcast. I can thoroughly recommend the series, & certainly hope my contribution is helpful to anyone interested in #customeradvocacy, #referenceprograms #b2bstorytelling.
https://t.co/EyZ6Hki88F

[Claire Grove @ReferenceQueen]

For anyone interested in customer marketing & advocacy or wants to learn why they should be interested (!), I really recommend @margotleong’s https://t.co/iYjm8yle8Z podcast. Excited to listen to the first three episodes.

[Claire Grove @ReferenceQueen]

@blinds2go Hi B2G team, please would you help? I’ve had a blind delivered from you but the fixing kit is missing. How do I get a replacement? Many thanks.