What are the two systems of reasoning model ?
System 1 is very unconscious, requires low energy, it’s working all the time.
System 2 demands a high level of cognition. It's effortful for the brain & deliberate and slow.
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What is STEPPS ?
- Social currency : things that make people look good
- Triggers : people need to be reminded by your product
- Emotions : Strong emotions -> we share
- Public : Social validation
- Practical value
- Stories
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What is virality?
It's the tendency of an image, video or piece of information to be circulated rapidly and widely from one internet user to another. Model to analyse & predict virality is STEPPS.
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What's the impact of naming?
Studies show that 77% of customers make purchases based on a brand name. And to add to that, 90% of them make purchasing decisions subconsciously.
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Price is somewhere between the break-even (min) and the maximum customer valuation (max). It modulates by external forces like competitors, prices, demand…
And the plane tickets are no exception
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There's a biiiiiiig gap between brand identity & image !
ID is the transmission of the elements that communicate the brand. (Made by the brand)
Image is what the customers think of the brand. (Made by the customers mind)
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