call customer Advice

[call customer Advice @RequestNA]

Thank you for your response, follow back and submit your email address and an active phone number for further assistance from our team🌐🗨️
@Aehnen_

[call customer Advice @RequestNA]

@Aehnen_ Kindly follow our account and send us a direct message (DM) with the following details:

• Email address
• Reachable phone number

Once we receive the information, we will review your case and assist you accordingly.

Regards.

[call customer Advice @RequestNA]

@Aehnen_ Thank you for your response, follow back and submit your email address and an active phone number for further assistance from our team🌐🗨️

[call customer Advice @RequestNA]

Thank you for bringing this to our attention,My name is James_!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM ,so that we can assist you promptly
@PamandPhil

[call customer Advice @RequestNA]

@EuropeanNick Kindly follow our account and send us a direct message (DM) with the following details:

• Email address
• Reachable phone number

Once we receive the information, we will review your case and assist you accordingly.

Regards.

[call customer Advice @RequestNA]

@EuropeanNick Hi,we apologise for the inconvenience occurred,our team is into resolving your issue,kindly follow back and share via DM your reachable phone number for easy reach and assist.Wendy

[Nick Stone @EuropeanNick]

@northernassist

Hello and trying to buy a Northern Explorer ticket. Repeatedly get this message.

Can you help, please.

Thank you.

[call customer Advice @RequestNA]

We appreciate you bringing this matter to our attention. Kindly follow us back to enable us to send you a direct message and provide prompt assistance.
@Bigbecksy

[call customer Advice @RequestNA]

@Bigbecksy We appreciate you bringing this matter to our attention. Kindly follow us back to enable us to send you a direct message and provide prompt assistance.

[call customer Advice @RequestNA]

@Bigbecksy Thank you for your response, follow back and submit your email address and an active phone number for further assistance from our team🌐🗨️

[Becksy Boy @Bigbecksy]

@northernassist can you explain why the 1701 to Crewe from Man Airport was cancelled when i checked at 1600 then was reinstated when I got to the station?

[call customer Advice @RequestNA]

@mickbard Kindly follow our account and send us a direct message (DM) with the following details:

• Email address
• Reachable phone number

Once we receive the information, we will review your case and assist you accordingly.

Regards.

[call customer Advice @RequestNA]

@mickbard Thank you for your response, follow back and submit your email address and an active phone number for further assistance from our team🌐🗨️

[Michael @mickbard]

@northernassist just been waiting for the 1116 from Mossley Hill to Lime street. Train turns up at the wrong platform, no announcement. Driver watched about 20 people start to walk over then just leaves, shambles.
Guy in the ticket office didnt seem to care.

[call customer Advice @RequestNA]

Thank you for your response, follow back and submit your email address and an active phone number for further assistance from our team🌐🗨️
@jarg_armani

[call customer Advice @RequestNA]

@jarg_armani Hi,we apologise for the inconvenience occurred,our team is into resolving your issue,kindly follow back and share via DM your reachable phone number for easy reach and assist.Wendy

[call customer Advice @RequestNA]

@jarg_armani Thank you for your response, follow back and submit your email address and an active phone number for further assistance from our team🌐🗨️

[Jon @jarg_armani]

@northernassist is the 16.32 from Manchester Airport to Liverpool going to be cancelled like the previous trian?

[call customer Advice @RequestNA]

@Nathansnowbooks Hi,we apologise for the inconvenience occurred,our team is into resolving your issue,kindly follow back and share via DM your reachable phone number for easy reach and assist.Wendy

[Andy @Nathansnowbooks]

@northernassist fyi Bolton station has limited space before barriers. In this space is a cafe, a ticket office, 2 sets of doors, a photo machine and 3 ticket machines.

There is no space for chuggers, they are blocking the ticket machines, again. Who allows them?