Complaint Response Team

[Q @PeterQuintilian]

@Hertz I’ve been waiting for 3 months in an update to my open case for a false charge of $600. Is it possible to speak to someone ?

[Complaint Response Team @ResponsechatxTM]

@PeterQuintilian We're sorry to hear this has happened, your case reference is CRN48007512. Please send us a DM with your email address and an active phone number so that we can look into this with the team.

Regards: James

[Complaint Response Team @ResponsechatxTM]

We're sorry to hear this has happened, your case reference is CRN48007512. Please send us a DM with your email address and an active phone number so that we can look into this with the team.

Regards: James

[Q @PeterQuintilian]

@Hertz I’ve been waiting for 3 months in an update to my open case for a false charge of $600. Is it possible to speak to someone ?

[Complaint Response Team @ResponsechatxTM]

@jeffro426 We're sorry to hear this has happened, your case reference is CRN48007512. Please send us a DM with your email address and an active phone number so that we can look into this with the team.

Regards: James

[Complaint Response Team @ResponsechatxTM]

We're sorry to hear this has happened, your case reference is CRN48007512. Please send us a DM with your email address and an active phone number so that we can look into this with the team.

Regards: James

[Jeff Porras @jeffro426]

@Hertz not the best customer service here at BWI, about 15 families standing in line and no one in site. 😠

[Complaint Response Team @ResponsechatxTM]

@felip3fdl We're sorry to hear this has happened, your case reference is CRN48007512. Please send us a DM with your email address and an active phone number so that we can look into this with the team.

Regards: James

[Complaint Response Team @ResponsechatxTM]

We're sorry to hear this has happened, your case reference is CRN48007512. Please send us a DM with your email address and an active phone number so that we can look into this with the team.

Regards: James

[Felipe Lima @felip3fdl]

Just a question @PolestarCars, did you guys actually drive your own cars? I don't know why @Hertz removed the @Tesla fleet in Europe. Very bad decision, the Polestar 4 is a very unpleasant car.

[Complaint Response Team @ResponsechatxTM]

@4skinDRAGN We're sorry to hear this has happened, your case reference is CRN48007512. Please send us a DM with your email address and an active phone number so that we can look into this with the team.

Regards: James

[Complaint Response Team @ResponsechatxTM]

We're sorry to hear this has happened, your case reference is CRN48007512. Please send us a DM with your email address and an active phone number so that we can look into this with the team.

Regards: James

[NET GROSS @4skinDRAGN]

@Tesla my @Hertz|@uber rental has multiple seat belt faults displayed.

And I just came to @pepboysauto, @Hertz sent me too.. and they told me they don’t work on your cars

WHAT DO YALL WANT ME TO DO?

[Complaint Response Team @ResponsechatxTM]

@itismarshall We're sorry to hear this has happened, your case reference is CRN48007512. Please send us a DM with your email address and an active phone number so that we can look into this with the team.

Regards: James

[Complaint Response Team @ResponsechatxTM]

We're sorry to hear this has happened, your case reference is CRN48007512. Please send us a DM with your email address and an active phone number so that we can look into this with the team.

Regards: James

[Marshall 🟦 @itismarshall]

@CRSmith73 @Hertz Okay, I reported the charges as fraud with the bank, sending Hertz info now so I will let you know.

[Complaint Response Team @ResponsechatxTM]

@matt_theb We're sorry to hear this has happened, your case reference is CRN48007512. Please send us a DM with your email address and an active phone number so that we can look into this with the team.

Regards: James

[Complaint Response Team @ResponsechatxTM]

We're sorry to hear this has happened, your case reference is CRN48007512. Please send us a DM with your email address and an active phone number so that we can look into this with the team.

Regards: James

[Matt_TheB @matt_theb]

@stuartvenzke @Avis @Hertz will wait +2 hours after closing for flight delays…

[Complaint Response Team @ResponsechatxTM]

@matt_theb We're sorry to hear this has happened, your case reference is CRN48007512. Please send us a DM with your email address and an active phone number so that we can look into this with the team.

Regards: James

[Complaint Response Team @ResponsechatxTM]

We're sorry to hear this has happened, your case reference is CRN48007512. Please send us a DM with your email address and an active phone number so that we can look into this with the team.

Regards: James

[Matt_TheB @matt_theb]

@TurfGuyz @stuartvenzke @Avis @Hertz stays open past closing to accommodate customer flight delays…

[Complaint Response Team @ResponsechatxTM]

@jeffkeller07 We're sorry to hear this has happened, your case reference is CRN48007512. Please send us a DM with your email address and an active phone number so that we can look into this with the team.

Regards: James

[Complaint Response Team @ResponsechatxTM]

We're sorry to hear this has happened, your case reference is CRN48007512. Please send us a DM with your email address and an active phone number so that we can look into this with the team.

Regards: James

[Jeff Keller @jeffkeller07]

@Hertz please be better. Your counter employee at SFB made a mistake on my drop off location and now @Hertz wants to charge me $304 to revise my reservation!! Very frustrating and disappointing @Hertz to treat customers that way!!!! #BeBetter

[Complaint Response Team @ResponsechatxTM]

@jeffkeller07 We're sorry to hear this has happened, your case reference is CRN48007512. Please send us a DM with your email address and an active phone number so that we can look into this with the team.

Regards: James

[Complaint Response Team @ResponsechatxTM]

We're sorry to hear this has happened, your case reference is CRN48007512. Please send us a DM with your email address and an active phone number so that we can look into this with the team.

Regards: James

[Jeff Keller @jeffkeller07]

@Hertz Message sent

[Complaint Response Team @ResponsechatxTM]

We're sorry to hear this has happened, your case reference is CRN48007512. Please send us a DM with your email address and an active phone number so that we can look into this with the team.

Regards: James

[Samani Lama @SamaniL]

@HertzUK @Hertz Heathrow tried to charge £205 for my spouse to be an additional driver, despite the advertised Gold Plus benefit. Customer Relations agrees the benefit applies, but my husband still isn’t authorised on our active rental. Can someone help?

ResID: L6111970233