Richard Cole

Dad, Drummer & HART Paramedic. Occasionally having some time off!

[Richard Cole @RichardCole91]

@HartCouncil are you no longer taking small electrical appliances for recycling? I have left a kettle out for the past 2 weeks of collections but it has been refused both times. Today it was thrown back onto my driveway…

[Richard Cole @RichardCole91]

@BritishGas @BritishGasHelp - any suggestions on the above?

[Richard Cole @RichardCole91]

@BritishGasHelp our smart meter has been like this since June. We have used online chat and phoned in person but nobody is saying what the problem is or when it will be fixed? How can we budget or see what we’re using?? 6 months just isn’t good enough!

[Richard Cole @RichardCole91]

@Tesco could you explain why my food delivery order has been cancelled with no option to rebook today or collect? Its really not good enough…

[Richard Cole @RichardCole91]

@Tesco No problem, will do that now 👍🏻

[Richard Cole @RichardCole91]

@Tesco could you pass on my thanks to the click and collect staff at ‘The Meadows’ store, Sandhurst. They had big computer probs this morning but through all the stress of it were still very cheerful and helpful. They are always fantastic there and I always leave with a big smile

[Richard Cole @RichardCole91]

@Carpetright DM sent 👍🏻

[Richard Cole @RichardCole91]

@Carpetright We have been waiting 6 weeks for a carpet, without so much as a confirmation email. 3 phone calls, all promised to call back with updates on our order but never happened 🤷🏼‍♂️. You were quick enough taking our money - any chance you could actually tell us where it is??

[Richard Cole @RichardCole91]

@GWRHelp We have just been on the 1420 service from Reading to Redhill. Could you pass on our thanks to the train manager as she was brilliant with our 2 year old Son. She made his first train journey brilliant, he really enjoyed it. Great service, a credit to you!

[Richard Cole @RichardCole91]

@studio_co_uk bought a set of PJ’s for our son’s birthday from you, yet all we get is this ‘shipping note’ saying it’s out of stock 🤔. No apology, no actual communication and checked our account to find no refund. Is this how you do customer service? As you’ll be losing us!

[Richard Cole @RichardCole91]

@pmoloney01 @bbcapprentice @Lord_Sugar Yes boss! Right away boss

[Richard Cole @RichardCole91]

Noah must have been paying attention when @bbcapprentice was on... he now sits as if he chairs a boardroom and fires his mum and dad 🤔. @Lord_Sugar pretty sure he’d make more sense than some candidates we’ve seen 😛

[Richard Cole @RichardCole91]

@MilletsHelpTeam been waiting for 2 click and collect orders to arrive since the 8th July. Cannot track online, store only knows of 1 item but doesn’t know where it is and cannot get through by phone. Can you advise on the status of the order please?

[Richard Cole @RichardCole91]

@HeinzUK Apologies if it’s been asked before, but why don’t your tins have stackable bases?

[Richard Cole @RichardCole91]

@Tesco any idea what is happening with your groceries app? Trying to order a click and collect for tomorrow and it just says “something went wrong”. Very frustrating 😖

[Richard Cole @RichardCole91]

@Tesco my wife went to collect our click and collect shopping from the meadows store to be told there wasn’t any! How does a large company not have a backup for online orders? No alternative offered. She could not go around the store with our poorly 5 month old. Not happy 😠

[Richard Cole @RichardCole91]

@TheWorksStores Thank you, just don’t want anyone else to suffer similar frustrating circumstances. Forgot to say, this was the Camberley branch.

[Richard Cole @RichardCole91]

@TheWorksStores Today my mum was a victim of theft while in one of your stores, having her purse stolen from her bag. Rather concerningly, the store says it has no working CCTV?! For such a large UK retailer, this is rather alarming. CCTV is there for protect staff and customers!

[Richard Cole @RichardCole91]

@Channel4 Why is 4HD & All4 being removed from Freesat? They are saying it was your decision, not theirs. Is this not a step backwards in time?? We should be getting more HD channels, not less 🤔

[Richard Cole @RichardCole91]

Yesterday had 2 stunning @DanzigerWatches dropped off. What amazing quality! Fantastic time pieces and lovely guys!