@Telstra Why when I goto the main Telstra website is there no splash screen with updates on the outage. I would have thought an outage of this magnitude it needs to be front and centre on https://t.co/7ex2Ivyv1K Instead of just on the news paper websites. What does everyone else think?
@Telstra Why when I goto the main Telstra website is there no splash screen with updates on the outage. I would have thought an outage of this magnitude it needs to be front and centre on https://t.co/7ex2Ivyv1K Instead of just on the news paper websites. What does everyone else think?
@Telstra NBN internet down in Ivanhoe Vic again today for the second time. As everyone knows don’t rely on Telstra status page as it always says no outage, the only way to get an accurate Telstra outage information is via crowdsourced sites like this one.
@Telstra That’s interesting these an outage and your support chat person is telling me I need to put a pin in my NBN HFC box to reset it!
I asked the person so what about all of the neighbours are you going to call them too and get them to put a pin in there NBN HFC box too?
@Telstra@rgennai@telstra …. Telstra say they have no reported interruptions for Ivanhoe Vic!! Surely they know when a number their modems in the same area have swift to 4G backup something must be up. And I know neighbours have also logged faults with Telstra
@Telstra Jo it is the whole neighbourhood not just our modem. How can we get this escalated ASAP? Have attempted to use the Telstra 24x7 app and have a fault number BUT still waiting for a support person to reply!
@wizdude@Exclaimer Yes we are in Melbourne Australia and seeing the same issues. Exclaimer portal not loading and mail delivery issues. Also on the line to support for 25 minutes so far and just listening to music!