Regenia Claimreview pooterAirlinesManager

[Regenia Claimreview pooterAirlinesManager @SandeeRege96293]

@vrindavij_91 Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you!  - Shaun

[Vrinda Vijayan @vrindavij_91]

@porterairlines I have my booking in pending status even though payment was successful. Departure is on 12th Aug. I tried reaching customer service via phone and the wait time is > 9 hrs which is utterly ridiculous. Can someone please help? #urgent #customercare

[Dave Pineau @PineauWpg]

@porterairlines We went to YYT this morning specifically to speak with Porter and minimize our expenses. No Porter agent is on duty until 1:20pm, our hotel checkout is 1pm, and the phone wait is ~7 hours. We have no practical way to get guidance before needing a hotel.2/3

[Dave Pineau @PineauWpg]

@porterairlines YYT-YOW flight was delayed today, making our connection impossible. We were rebooked for 6am tomorrow. Neither the delay nor rebooking notice provided a reason for the disruption. We’re trying to understand our options for hotel/meals.1/3

[Regenia Claimreview pooterAirlinesManager @SandeeRege96293]

@PineauWpg Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you!  - Shaun

[Regenia Claimreview pooterAirlinesManager @SandeeRege96293]

Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you!  - Shaun

[Dave Pineau @PineauWpg]

We now need to arrange another night ourselves. We’re trying to mitigate costs and have made reasonable efforts to contact Porter before doing so. @porterairlines can you please confirm the reason for the disruption and whether our reasonable hotel/meals will be covered?3/3

[Dave Pineau @PineauWpg]

We now need to arrange another night ourselves. We’re trying to mitigate costs and have made reasonable efforts to contact Porter before doing so. @porterairlines can you please confirm the reason for the disruption and whether our reasonable hotel/meals will be covered?3/3

[Regenia Claimreview pooterAirlinesManager @SandeeRege96293]

@soniaaoxo Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you!  - Shaun

[Regenia Claimreview pooterAirlinesManager @SandeeRege96293]

Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you!  - Shaun

[Regenia Claimreview pooterAirlinesManager @SandeeRege96293]

@copepodcowboy Kindly follow us back so that we can send you a private message

[Regenia Claimreview pooterAirlinesManager @SandeeRege96293]

Kindly follow us back so that we can send you a private message

[J L @copepodcowboy]

Hi @porterairlines I'm sitting with ~100 people in Victoria airport who were kicked off our Porter flight after 2 hours in the plane with no word from Porter, no Porter employees at the airport, phone lines closed, airport closed, no compensation. Uhh?? help ??

[J L @copepodcowboy]

Hi @porterairlines I'm sitting with ~100 people in Victoria airport who were kicked off our Porter flight after 2 hours in the plane with no word from Porter, no Porter employees at the airport, phone lines closed, airport closed, no compensation. Uhh?? help ??

[Regenia Claimreview pooterAirlinesManager @SandeeRege96293]

@natashapoddar Kindly follow us back so that we can send you a private message

[Regenia Claimreview pooterAirlinesManager @SandeeRege96293]

@Angry6ian Kindly follow us back so that we can send you a private message

[Regenia Claimreview pooterAirlinesManager @SandeeRege96293]

Kindly follow us back so that we can send you a private message

[Angry Torontonian @Angry6ian]

@porterairlines I can't buy tickets on my Mac cause your website sucks so much! Keeps crashing and saying I'm using an incompatible browser. FFS, I was using Chrome on my Mac!

[Angry Torontonian @Angry6ian]

@porterairlines I can't buy tickets on my Mac cause your website sucks so much! Keeps crashing and saying I'm using an incompatible browser. FFS, I was using Chrome on my Mac!

[Regenia Claimreview pooterAirlinesManager @SandeeRege96293]

@copepodcowboy Kindly follow us back so that we can send you a private message

[Regenia Claimreview pooterAirlinesManager @SandeeRege96293]

Kindly follow us back so that we can send you a private message

[J L @copepodcowboy]

@porterairlines all of your clients are sleeping on couches or on the floor because we are stranded. The airport is closed; workers are vacuuming the floor around all the @porterairlines customers in the airport lobby because we weren't given the okay to go to book hotels.

[J L @copepodcowboy]

@porterairlines all of your clients are sleeping on couches or on the floor because we are stranded. The airport is closed; workers are vacuuming the floor around all the @porterairlines customers in the airport lobby because we weren't given the okay to go to book hotels.

[Regenia Claimreview pooterAirlinesManager @SandeeRege96293]

@V_Technophile Kindly follow us back so that we can send you a private message